Social Services Coordinator
About The Position
The Social Services Coordinator is responsible for providing support and guidance to the Social Services Team. This includes managing, planning, and completing activities related to the monitoring, documenting, and reporting of the social services team, initiatives, and programs. The role involves overseeing staff, managing day-to-day duties, recruitment efforts, and ensuring ongoing case management. The coordinator will also facilitate groups, develop training, serve as a liaison for data collection, provide onboarding for new hires, and utilize community resources to help clients achieve self-sufficiency. Additionally, the role involves overseeing bonding activities, distributing incentives, observing parent/child interactions, processing child abuse/neglect applications, and serving as backup to the Director.
Requirements
- Master’s Degree in social work, counseling, psychology, or management preferred. Bachelor’s degree in related field in combination with experience may be sufficient.
- Min. 3 years’ experience.
- Must have competence in working with men and women who need direction as it relates to parenting issues.
- Must have effective verbal and written communications skills and strong interpersonal skills.
- Must be able to utilize agency and community resources to meet goals.
- Must be able to organize and present information; be team oriented and be able to work independently.
- Must understand and practice the NASW code of ethics.
- Must be familiar with MS Office Suite.
- Must possess a valid Missouri driver’s license and have a reliable, insured vehicle.
Responsibilities
- Review and possess a working knowledge of all programs, projects, and forms related to the department.
- Oversee staff, timesheets, PTO requests, coaching, uphold policy, and communicate daily with Director.
- Assist with managing the day-to-day duties and recruitment efforts for the department.
- Oversee the on-going case management of the team, including ensuring weekly contact with graduates for at least one year after graduation to monitor achievement of program goals.
- Completion and distribution of class roster, assisting with the facilitation of peer and family support groups, the development and selection of topics and programs, and securing outside guest speakers.
- Assist with the development and/or facilitating staff trainings and in-service education specific to the social services team.
- Provide presentation of services.
- Travel to multiple locations.
- Serve as liaison to collect all monthly statistics/data; prepare monthly summary of statistics.
- Provide onboarding, training, and assistance to new hires, staff, and subcontractors.
- Prepare reports for and participate in all staff and department meetings and facilitate meetings, as necessary.
- Utilize community resources and social support systems to assist the team in aiding clients with reaching their goal of self-sufficiency.
- Oversee bonding activities, distribution of incentives, bus tickets, and gas cards.
- Observes parent/child interactions and processes child abuse/neglect applications as needed.
- Serve as backup to Director and attend all staff meetings.
- Travel and attending external events as needed.
Benefits
- Competitive pay based on experience
- 401k plan with 6% employer match
- 95% Employer paid medical
- Partial payment towards qualified dependents coverage
- FSA/HSA options
- Low-rate Dental & Vision coverage
- Employer paid Life Insurance, STD/LTD plus buy up options
- Generous PTO package with 14 paid holidays
- Flexible work/life balance
- Discount program
- Additional voluntary benefits
- Partial cell phone reimbursement
- Paid mileage
- Annual staff retreat
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
