Social Services Case Coordinator

Office of Shared Administration • Gilmer, WV

2d • Onsite

About The Position

These positions support social services casework independently or in cooperation with other social services staff. Responsibilities include providing clients with transportation, general supervision, and visitation supervision. They oversee client-family interactions, document observations, and ensure adherence to court orders and case plans. Duties are typically clerical in nature and include coordinating communication, documentation, scheduling, payment, and reimbursement. Work may involve running errands to ensure clients’ needs for clothing, food, and personal documents are met. They assist clients in identifying and obtaining benefits and services. As necessary, they may conduct home checks to ensure compliance with child welfare standards. These positions often act as a point-of-contact for medical and legal professionals associated with cases. Mandatory overtime may be required, and the use of a personal vehicle for travel is necessary. Perform related work as required.

Requirements

• High school diploma or the equivalent.
• Valid driver’s license.
• Two (2) years of full-time or equivalent part-time work experience.

Nice To Haves

• One (1) year of full-time or equivalent part-time experience as a Social Service Case Aide (for internal applicants).

Responsibilities

• Providing clients with transportation, general supervision, and visitation supervision.
• Overseeing client-family interactions.
• Documenting observations.
• Ensuring adherence to court orders and case plans.
• Coordinating communication, documentation, scheduling, payment, and reimbursement.
• Running errands to ensure clients’ needs for clothing, food, and personal documents are met.
• Assisting clients in identifying and obtaining benefits and services.
• Conducting home checks to ensure compliance with child welfare standards.
• Acting as a point-of-contact for medical and legal professionals associated with cases.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED