SOCIAL SERVICES CAREER TRAINEE

State of Illinois•Chicago, IL

8d•Onsite

About The Position

The Division of Family & Community Services is seeking to hire a Social Services Career Trainee for the Medical Field Operations North Office in Cook County. The Social Services Career Trainee will receive on the job training for a period of six to twelve months to develop the knowledge, understanding and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind and Disabled (AABD), Group Care, Supplemental Nutrition Assistance Program (SNAP) or other such cases. The trainee will inform clients of changes in the State’s Welfare Programs, work incentive programs, child support services, and encourage client participation. Training will also cover managing earned income cases, determining continued eligibility for TANF, evaluating requests, identifying special needs for client referral, and updating case status changes like address, unit composition, budget computation, SNAP, and medical eligibility. The Illinois Department of Human Services uplifts individuals and communities across Illinois, with a mission to respond to the needs of all people so they can lead healthy, safe, and enriched lives. Their vision is to shape a future with dignity and well-being for everyone in Illinois, guided by values of Compassion, Accessibility, Responsibility, and Equity.

Requirements

Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college.

Nice To Haves

Courses in social science or a related field of the social sciences.

Responsibilities

Receives on the job training for a period of six to twelve months to develop the knowledge, understanding and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind and Disabled (AABD), Group Care, Supplemental Nutrition Assistance Program (SNAP) or other such cases.
Informs clients of the changes in the State’s Welfare Programs, work incentive programs, child support services and encourages client participation in these programs.
Receives training in managing earned income cases and in determining continued eligibility for TANF.
Evaluates requests and identifies special needs of client for referral to appropriate services.
Receives training in records and updating case status changes, such as change in address, unit composition and number, budget computation, SNAP and medical eligibility.
Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Benefits

A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick days annually (Sick days carry over from year to year)
10-25 days of Paid Vacation time annually - (10 days in year one of employment)
Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)