Social Services Associate (PCN 261010)

State of Alaska•Anchorage, AK

5d•Onsite

About The Position

This position is a member of the centralized, Placement Search and Support Unit and will be responsible for most aspects of searching for placements and supporting caregivers. This position provides robust customer service and support for caregivers and is responsible for searching for and securing placements for children. The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values.

Requirements

Valid Alaska driver's license
Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
Child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.
Successful candidate may be required to attend multiple training courses normally located in Anchorage.
One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.

Nice To Haves

Attention to Detail: Is thorough when performing works and conscientious about attending to detail.
Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, satisfy their expectations, know about available products and services; is committed to providing quality products and services.
Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.