Social Services Associate – Child Welfare

Butte CountyOroville, CA
Hybrid

About The Position

Under general supervision, provides assistance to Social Workers – Child Welfare by performing specifically assigned support functions in social services settings and client homes. Receives general supervision from a Social Work Supervisor. Exercises no direct supervision over staff.

Requirements

  • Associate's degree in Social Work or Behavioral Sciences OR High School diploma or equivalent GED certificate
  • Two (2) years of work experience working with children, youth or families in social services, education, behavioral health, probation, foster care, or community-based setting.
  • Must possess a valid US driver’s license upon date of application.
  • Must obtain California driver’s license following hire date per California DMV regulations.

Nice To Haves

  • Internship from an accredited college or university within the Behavioral or Social Services field, upon completion of 2 semesters, may be substituted for 6 months of work experience required; OR 2 semesters in a public child or adult protective services agency may be substituted for 1 year of work experience required.

Responsibilities

  • Performs designated tasks as assigned, including facilitating communications between the client, family and community services and assisting clients in obtaining essential services.
  • Reports and records observations; visits applicants and recipients of social services in homes, hospitals and placement facilities; refers concerns to Social Work Supervisor.
  • Answers informational and referral services telephone calls from Social Workers and the general public.
  • Performs case maintenance functions; organizes files; mails correspondence; updates database; generates and processes a variety of legal documents and other related materials.
  • Interviews clients to obtain needed data and verify data; interviews family, relatives, and other parties to obtain and verify specific information regarding the case.
  • Screens information for accuracy; requests required documents; verifies and validates data.
  • Assists clients in accessing community services, particularly medical, legal and employment services.
  • Communicates policies, rules, and regulations of the program to clients and others within the scope of responsibility.
  • Performs a variety of administrative support functions for the department.
  • Supervises visits with parents and children, documents events, and may provide childcare in the Children’s Service’s offices.
  • Transports children who are dependents of the Court to appointments using age-appropriate car seats and/or restraints.
  • Transports parents of dependent children to Court hearings, drug testing, visits with children, and various appointments within the community.
  • Assists parties in the completion of forms; searches files and other documents for required and relevant information.
  • Supports the relationship between Butte County and the constituent population by demonstrating courteous and cooperative behavior when interacting with clients, visitors, and other employees.
  • Adheres to the standards of the Privacy Act of 1974, U.S.C. § 552A} as amended; maintains and enforces all aspects of confidentiality of client information.
  • Performs other related duties as assigned.

Benefits

  • 5% COLA effective July 2026
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