SOCIAL SERVICES ASSISTANT

State of Arkansas

3d

About The Position

The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery. The Department of Human Services is a place for people passionate about serving others and changing lives for the better. They care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe, acting as the safety net for the most vulnerable Arkansans. Employees make a difference by working at DHS, whether answering phones, taking applications, protecting children, or helping care for residents or patients at one of their facilities.

Requirements

• Be prepared to work non-standard work hours, which often include evenings, weekends and holidays; be on a 24-hour on-call rotation for up to 7 days at a time.
• Operate a motor vehicle safely according to applicable laws at any time of day or night.
• Have reliable personal transportation; extensive in-state travel ability; maintain a valid driver’s license and current auto insurance.
• Ability to work with families who are experiencing poverty, addiction, and/or some type of neglectful or abusive situation.
• Ability to lift weight (i.e., picking up children) up to 50 lbs.
• Ability to transport children and adults.
• Ability to deal with complex situations and problem solve those situations.
• Ability to deal with stressful situations.
• Minimum of six months of work experience in human services programs or public service.
• Required to have a background check and child/adult maltreatment registry check.

Nice To Haves

• Experience in working with children and/or families.
• Experience in social services field.
• Some experience with community engagement or community resources.
• Public speaking and computer experience.
• Organizational skills.

Responsibilities

• Assist in client intake and service referrals.
• Provide basic counseling and resource navigation.
• Maintain accurate records and case documentation.
• Support community outreach and public education initiatives.
• Coordinate scheduling and follow-ups for client services.

Benefits

• A pension
• Maternity leave
• Paid state holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed