Part-time Social Services Assistant

Cypress Village•Jacksonville, FL

2d•Onsite

About The Position

This is a part-time Social Services Assistant position requiring 20-25 hours per week, Monday through Friday. The role involves providing support and services to residents, focusing on their social, emotional, and cultural needs within a healthcare setting. The ideal candidate will have experience in executive skills, faxing, appeals management, home health orders, and DME orders, along with strong customer service abilities.

Requirements

At least 1 year’s experience of supervised work, in a health care setting working directly with individuals, residents and families of the elderly.
Excellent oral, written and interpersonal skills.
Must present a professional manner and be able to deal with situations that may be stressful.
HS diploma
Executive skills
Faxing
Appeals management
Home health orders
DME orders
Customer service

Nice To Haves

Skilled experience preferred.

Responsibilities

Develops a comprehensive social history and assessment of the resident that includes problems and strengths, special needs and preferences (social, religious and/or cultural) and the implications for the care plan.
Assists with the coordination of Health Center admissions and assessments.
Assists the resident/family with the transition to the new environment, orients the resident/family to the facility, services, limitations and resident’s rights.
Participates in the development of the individual’s care plan including the goals and approaches for the Social Services component.
Attends scheduled care planning conferences, addressing particular issues of schedule, treatment and environment, and encourages residents and family (as appropriate) to participate in care planning conferences.
Ensures that any Advanced Directives are complete and maintained and placed in resident charts.
Completes all mandatory documentation in a timely (determined) fashion as established by applicable regulations.
Maintains confidentiality of all admission information and resident records following HIPPA and the community’s Code of Ethics.
Maintains regular and on-going relationship with family to discuss needs or concerns, mediates issues that may arise between resident/family/staff.
Coordinates discharges/transfers to ensure the appropriateness and continuity of care. Develops a comprehensive discharge plan in coordination with residents/families and multidisciplinary staff.
Provide/identify referral, agency and/or community resources to meet the needs of the resident/family.
Coordinate Support Groups, participates in policy decisions (as they affect resident life issues) and advocates for Residents Rights.