Social Services Assistant

Avardis Health•Ashland, VA

2d•Onsite

About The Position

Looking for qualified Social Services Assistant to join our team! Are you a compassionate and dedicated professional with a passion for helping seniors and their families navigate the healthcare journey? Do you enjoy making a difference in people's lives by providing emotional support, coordinating essential services, and ensuring residents receive the best possible care? If so, we'd love you to join our team as a Social Services Assistant!

Requirements

High school diploma or equivalent required.
Ability to assess resident needs and coordinate discharge planning.
Strong interpersonal, communication, and problem-solving skills.
Compassionate, resident-focused mindset with attention to detail.

Nice To Haves

1+ year of experience in long-term care preferred.
Knowledge of the Medicare process is a plus.

Responsibilities

Meet with residents and families during the admission process to review advance directives, resident rights, and non-discrimination policies.
Conduct social service evaluations to identify residents' personal, emotional, and financial needs.
Provide or arrange for social work services as needed, ensuring residents receive appropriate resources and advocacy.
Help residents navigate financial planning and connect them with relevant assistance programs.
Communicate important updates, resident concerns, and care level changes with family members.
Meet with facility staff to discuss resident concerns, ensuring a team-based approach to care.
Maintain strict confidentiality of resident health information and report any suspected violations.
Help residents and families prepare for safe transitions after their stay.
Implement new ideas and improve social services systems for superior resident outcomes.