Social Services Assistant

PACS

8d•Onsite

About The Position

Handles pressure, objectivity, confidentiality, organization, planning, reporting skills, persistence, proactive, listening, verbal communication, and resident and their family relationships. This role involves establishing a course of action by exploring options and setting goals with residents and their families. The assistant will help residents achieve the highest practicable level of self-care, independence, and well-being by providing medically related social services. This includes evaluating social and family information, assessing psychological and emotional needs, and developing care plans for social services issues. The position also requires providing emotional support, addressing emotional problems, and assisting residents and families with coping mechanisms for physical disabilities, health-related fears, and grief. Additional duties include assisting with personal shopping, inventory and tracking of patient belongings, coordinating responses to reports of missing items, and obtaining resources from community and social services agencies. The role also involves assisting in obtaining appropriate prosthetics and assistive devices, developing strong working relationships with other departments and community agencies, documenting resident social service status, making outpatient appointments, and assisting with ancillary patient services. Discharge planning, in-service training for staff, and counseling residents and family members are also key responsibilities.

Requirements

Bachelor’s Degree in Social Work or in Human Services
2 years of supervised social work experience in a health care setting working directly with individuals.
Ability to read technical procedures.
Ability to read and comprehend policy and procedure manuals.
Ability to effectively present information and respond to questions from managers and employees.
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Ability to solve practical problems.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Nice To Haves

MSW preferred
Knowledge and experience with PCC preferred.

Responsibilities

Establishes course of action by exploring options; setting goals with resident and their families.
Assist residents in achieving the highest practicable level of self-care, independence and well-being.
Provide medically related social services so that the highest practicable physical, mental and psychosocial wellbeing of each resident is attained or maintained.
Evaluate social and family information, psychological and emotional needs to assist in assessing social services needs as well as develop care plans for social services issues.
Provide emotional support and address emotional problems including assisting residents and family with difficulties in coping with physical disabilities, fears related to health conditions as well as grief related to loss of ability and/or death.
Assist residents with health care decisions.
Assist with personal shopping.
Assist in inventory and tracking patient belongings.
Coordinate response to reports of missing, lost or stolen belongings.
Assist in obtaining resources from community and social services agencies as well as health and welfare agencies to meet the needs of the resident.
Assist in securing appropriate prosthetics and assistive devices.
Develop and maintain a strong working relationship with other departments in the facility, and outside community agencies, so that social services can be provided to meet the needs of the residents.
Document regarding resident social service status.
Assist in making outpatient appointments as ordered and schedule on-site ancillary patient services to include optometry, podiatry, dentistry and psychiatric services.
Assist in discharge planning with appropriate agencies, entities or individuals to include agency services, equipment and agency referrals. Coordinates with interdisciplinary team.
Provide in-service training to the staff as requested.
Counselling residents and family members.