Social Services Assistant

The Salvation Army USA Central Territory•Roseville, MN

5d•$17 - $22•Onsite

About The Position

The Salvation Army Northern Division Anoka County 360 Life Center, located in Blaine, MN, provides holistic, person-centered services to individuals and families. Services include basic needs assistance, housing support, case management, spiritual support, and connections to community resources. The Social Services Assistant supports the day-to-day delivery of social services by responding to inquiries, assisting participants, completing administrative tasks, and supporting programs and events. The Assistant works collaboratively with participants, staff, volunteers, and community partners to help connect individuals and families with appropriate Salvation Army and community resources.

Requirements

High school diploma or equivalent required.
Previous experience in social services, clerical, administrative, or related support work required.
Must pass required background checks.
Strong interpersonal and communication skills.
Excellent organizational skills with attention to detail and the ability to manage multiple priorities.
Maintains confidentiality and demonstrates integrity and professionalism.
Ability to work effectively with participants, staff, volunteers, and community partners, including individuals experiencing crisis or instability.
Proficient with PC, Microsoft Office, databases, and standard office equipment.

Nice To Haves

Valid driver’s license and ability to meet The Salvation Army’s Motor Vehicle Record requirements preferred.

Responsibilities

Respond to phone, email, and in-person inquiries; provide information about available services and resources; and connect or refer individuals to appropriate staff and community resources.
Assist participants with forms and other paperwork; provide information about available programs, services, and events; and support participants in accessing appropriate resources.
Support day-to-day social services programs, including food shelf operations and senior nutrition initiatives; assist with program activities, supplies, and resources; and support volunteer scheduling and coordination.
Provide administrative and clerical support, including data entry, filing, scheduling, record maintenance, and other general office functions.
Support seasonal programs, special events, and other Salvation Army activities, including Toy Shop and local community programs.