SOCIAL SERVICES ASSISTANT

State of Arkansas•Hill Township, AR

2d•$35,610 - $52,703•Onsite

About The Position

The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery. The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Requirements

Minimum of six months of work experience in human services programs or public service.
Required to have a background check and child/adult maltreatment registry check.
Must possess and must maintain a valid Arkansas Driver's License and meet the eligibility requirements covered by the state insurance policy.
Must wear a uniform and maintain military-style grooming and appearance.
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Nice To Haves

Strong organizational and administrative abilities.
Excellent customer service and communication skills.
Ability to handle sensitive information with confidentiality.

Responsibilities

Performs individual counseling and instruction to at-risk youth in the area of performance, personal problems, and behavioral problems.
Supervises and ensures physical safety and well-being of youth program participants.
Ensures safety and security of campus buildings and grounds.
Maintains records of student movement/facility functions with professionalism and in accordance with all laws/regulations/policies.
Assist in client intake and service referrals.
Provide basic counseling and resource navigation.
Maintain accurate records and case documentation.
Support community outreach and public education initiatives.
Coordinate scheduling and follow-ups for client services.
Performs other duties as assigned.