DSHS HCLA Social Services Specialist 3
About The Position
The Home and Community Living Administration (HCLA) is hiring multiple Social Service Specialist 3 professionals in Vancouver, Washington. The role supports seniors and people with disabilities in living with good health, independence, dignity, and control over decisions that affect their lives. The work focuses on helping clients remain in or return to the community and providing alternatives to nursing home placement. The position requires travel to meet business needs. A telework schedule may be considered after training is completed. Employees must successfully complete the division-sponsored formal training course within one year of appointment. A background check may be conducted before hire. Employees driving on state business must have a valid driver's license; employees using a privately owned vehicle for state business must carry liability insurance.
Requirements
- One year of experience as a Social Service Specialist 2; or a master's degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field and one year of paid social service experience equivalent to a Social Service Specialist 2; or a bachelor's degree in one of those fields and two years of paid social service experience performing equivalent functions; or six years of paid social service experience performing equivalent functions.
- Ability to complete assessments in individuals’ homes and residences.
- Ability to communicate and comprehend information orally and in writing with management, peers, clients, and the public.
- Ability to prioritize and organize workload and reprioritize tasks and assignments to meet workload expectations.
- Ability to resolve complaints between people and groups with diverse personalities and goals.
- Ability to identify and evaluate social dynamics affecting client choice and decision making.
- Word processing and data-entry (keyboarding) skills.
- Knowledge of Medicaid terminology, regulations, and policies.
- Ability to analyze programmatic issues and problems and develop workable solutions.
- Ability to use and learn software applications such as Word, Outlook, and the Internet.
- Knowledge of service authorization procedures through Provider One.
- Successfully complete the formal training course sponsored by the division within one year of appointment.
- Employees driving on state business must have a valid driver's license; employees driving a privately owned vehicle on state business must have liability insurance on that vehicle.
Responsibilities
- Conduct and complete face-to-face comprehensive assessments and reassessments at clients’ residences.
- Develop initial and ongoing care plans to provide support for clients to remain in or return to the community from nursing facilities, hospitals, or other institutional settings, or to offer alternatives to nursing home placement through other programs.
- Provide case management services to clients who meet criteria in Aging and Disability Services Long Term Care manuals and policy.
- Refer clients to other community resources.
- Consult and staff cases with a supervisor.
- Authorize service payments and complete forms.
- Participate in case staffing meetings.
- Staff difficult, complex cases under the HCLA complex case staffing protocol for shared decision making.
- Participate in work groups and committees reviewing medically related issues for HCS/HCLA planning.
- As a mandatory reporter, identify situations that present risk to vulnerable children and/or adults and promptly refer them to CPS, APS, and/or CRU.
- Attend scheduled trainings and meetings.
- Respond to quality assurance requests.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
