Social Needs Navigator
About The Position
The Greater Richmond YMCA is currently seeking full-time positive, encouraging, and dedicated individuals to work as Social Needs Navigators with our chronic disease and social health programs. The Social Needs Navigator works in collaboration with internal YMCA team members, and external members of the client's care team. The Navigator accepts referrals and manages assigned caseload, while developing care initiatives to assess and coordinate care management for their client. The Navigator serves as an essential link, guiding and supporting clients through and around barriers of lifestyle change.
Requirements
- At least 18 years of age
- Bachelor's degree or certified community health worker
- Experience working in behavior change, wellness, specialized populations or social work
- Must possess health coaching skills and Listen First/Motivational Interviewing skills
- Ability to travel to YMCAs within the Metro area.
- Proficiency in Microsoft suite and ability to multi-task on various digital platforms
- Must comply with organizational compliance and privacy policies.
- Transportation - this position will require in-person engagement at multiple locations
- CPR/AED/First Aid certification required upon hire
Nice To Haves
- Experience in case management or social work
- Skills in motivational interviewing/health coaching
- Experience in data collection and entry
- Bilingual candidates preferred.
- Community Health Worker preferred.
- Social Work License/Certification preferred.
Responsibilities
- Connecting individuals to services that address basic services including, but not limited to, housing, healthcare, food, as well as community health programming within the YMCA and offerings within the community.
- Conduct in person, or small group coaching as scheduled.
- Accept referrals and manage assigned caseload.
- Develop care initiatives to assess and coordinate care management for their client.
- Serve as an essential link, guiding and supporting clients through and around barriers of lifestyle change.
Benefits
- Strong health benefits options
- 12% employer-paid retirement upon meeting eligibility
- Childcare discount
- Complimentary Y membership
- Continuous professional development
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
251-500 employees
