Shelter- Social Navigator & Intake Worker- Night Shift

Wasauksing•McDougall, ON

5d•Onsite

About The Position

Wasauksing First Nation is accepting applications for a Social Navigator & Intake worker for the Night shift. We are looking for compassionate, caring and self-driven individuals to join our shelter team. Under the direct supervision of the Housing Manager, the Social Navigator provides non-judgmental support, attends the 24-hour intake line, advocacy, and resource information to potential on and off reserve Indigenous residents and shelter guests overnight. They act as the first point of contact for men, women, and children, welcoming new and returning users of the emergency domestic violence/intimate partner violence shelter, providing a calm process of shelter intake procedures, immediate crisis counselling, and referrals to other supportive social services as necessary.

Requirements

Minimum 2-3 years’ experience working in front line in social service delivery is required.
Knowledge of current and relevant legislation.
Excellent interpersonal skills (de-briefing, active listening, conflict resolution, de-escalation, problem solving, supportive) is essential.
Effective communication skills, both verbal and written, including strong computer literacy in Microsoft 365 (Word, Excel, Sharepoint, Outlook, etc.).
Valid Driver's License and reliable personal vehicle
Willing to work flexible hours as required, including evenings and weekends
This position requires the individual to work with various families, youth and children. To protect children, youth and vulnerable persons, Wasauksing First Nation requires the individual to provide a vulnerable sector. Or criminal record check

Nice To Haves

A degree in social work/counselling psychology, social service worker diploma, an asset, or an equivalent combination of education, training, and experience.
Current full registration with the Ontario College of Social Workers and Social Service Workers an asset.
Position does not require driving clients, however, a valid Ontario license an asset.
Training may be provided to the successful candidate.
First Aid & CPR, WHMIS, Food Safe Level 1, Non-Violent Crisis Intervention, Suicide Prevention and Intervention and Trauma Informed Care Training an asset.

Responsibilities

Be a leader in maintaining a warm, welcoming, respectful, and non-judgmental environment, while ensuring the support and security of staff, volunteers and guests.
Interview clients individually, in families, or with referral source, to assess their situation and needs to determine eligibility and types of services required.
Provide informal counselling in crisis and assist clients in organizing a plan of safety.
Maintain Confidentiality of clients personal information.
Provides referrals to appropriate resources.
Keep up to date with Wasauksing Health and Social service programs.
Completes and maintains related records including intake registration, service requests and referrals if not admitted.
Duties will also include completing bag, purse and pocket checks, a tour of the facility, review of general housekeeping policies and procedures upon admittance.
Maintains the smooth operation of the emergency shelter by knowing who is in the building, managing the entrance door as necessary, and graciously declining entry to non-shelter users.
Maintain daily documentation and information sharing with staff.
Seek out opportunities for supplies, partnership opportunities and donations to support guests.
Organize and coordinate Donation deliveries.
Establish and proactively maintain healthy, collaborative, constructive, and supportive working environment.
Provide relevant and appropriate advocacy and support to shelter guests while maintaining Shelter policies and Codes of Conduct.
May occasionally be required to participate in incident investigation, including providing written statements or other documentation as necessary.
Adhere to all policies and procedures of Wasauksing First Nation and any other relevant policies and procedures from external agencies and partners.
Perform other duties within the scope of the position as assigned by the Manager Or Supervisor.