Social Media Specialist

Zoom

2d • Remote

About The Position

You'll create engaging social content that drives brand awareness and community growth across Zoom's social channels. You'll collaborate with cross-functional teams to develop and execute content strategies aligned with business goals. You'll make an impact by building authentic connections with audiences and translating social trends into measurable engagement. About the Team We unify brand marketing, partnerships, events, social media, and paid media into one cohesive strategy. Our team collaborates cross-functionally to drive awareness, adoption, and retention across the Zoom portfolio. We focus relentlessly on outcomes and business impact throughout the customer lifecycle.

Requirements

• Demonstrate 0-2 years of professional social media experience through internships, student organizations, or personal projects
• Apply knowledge of major social media platforms, their best practices, and optimal posting strategies
• Create visual content using design tools such as Canva, Figma, or similar platforms
• Edit photo and video content using tools like Capcut or similar video editing software
• Write clear, engaging copy with strong attention to detail and brand voice consistency
• Use social media management tools, with Sprout Social experience preferred
• Leverage AI creation tools and write effective prompts for content generation
• Hold a Bachelor's degree in Marketing, Communications, Public Relations, Journalism, or related field, or equivalent practical experience

Responsibilities

• Managing content calendars and scheduling posts across all platforms while coordinating with team members to maintain consistent publishing frequency
• Creating engaging written and visual content that aligns with brand voice using design and video editing tools
• Monitoring social channels for brand mentions and emerging trends, engaging audiences in a timely and authentic manner
• Tracking performance metrics and preparing monthly reports that inform content strategy and demonstrate business impact
• Collaborating with marketing team members on campaigns and identifying cultural moments for content opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees