Social Media Specialist

iHerb•Irvine, CA

11d

About The Position

iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries. Our vision is to become the #1 destination for health and wellness across the world. With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team: Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity

Requirements

Deep understanding of Instagram, TikTok, YouTube, Facebook, and Pinterest, including platform best practices, content formats, trends, and audience behavior.
Strong understanding of what makes content scroll-stopping, engaging, and platform-native.
Ability to work independently and collaborate effectively.
Strong writing and communication skills.
Experience with social media management, reporting, and trend-monitoring tools (e.g., Sprout Social).
Experience interpreting performance data and turning learnings into better creative decisions.
Ability to manage multiple projects, deadlines, and stakeholders in a fast-paced environment.
Proactive, self-directed, and resourceful with a strong sense of ownership and follow-through.
High degree of accuracy and attention to detail.
Excellent organization skills and ability to multi-task.
Interest in health and wellness.

Nice To Haves

Experience with CapCut or Adobe Premiere.
Experience with Sprout Social.
Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms).
Experience managing or contributing to brand social accounts.
Bachelor’s Degree in Marketing or related field, or a combination of education and equivalent work experience.

Responsibilities

Ideating, creating, and editing social content, especially short-form video.
Managing social media, reporting, and trend-monitoring using tools like Sprout Social.
Interpreting performance data, spotting patterns, and using learnings to improve creative decisions.
Managing multiple projects, deadlines, and stakeholders in a fast-paced environment.
Guiding creators, designers, editors, influencers, or agency partners and providing clear, actionable creative direction.
Tailoring messaging for different platforms, audiences, and creative formats.
Collaborating effectively across teams and with external partners.
Creating content in the health and wellness space.