Social Media Specialist

iHerb•Irvine, CA

10d

About The Position

iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries. Our vision is to become the #1 destination for health and wellness across the world. With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team: Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity

Requirements

A deep understanding of Instagram, TikTok, YouTube, Facebook, and Pinterest, including platform best practices, content formats, trends, and audience behavior.
A strong understanding and a clear point of view on what makes content scroll-stopping, engaging, and platform-native.
Ability to work independently, but also collaborate effectively across teams and with external partners.
Strong writing skills with solid communication skills and know how to tailor messaging for different platforms, audiences, and creative formats.
Comfort in guiding creators, designers, editors, influencers, or agency partners and can give clear, actionable creative direction.
Experience with social media management, reporting, and trend-monitoring tools such as Sprout Social or similar platforms.
Experience interpreting performance data, spot patterns, and turn learnings into better creative decisions.
Ability to manage multiple projects, deadlines, and stakeholders in a fast-paced environment without dropping details.
Proactive, self-directed, and resourceful, with a strong sense of ownership and follow-through.
Interest in health and wellness and excited by the opportunity to create content in a space that is constantly evolving.
High degree of accuracy and attention to detail.
Excellent organization skills and ability to multi-task.
Generally requires a minimum of 2-4 years of experience in social media, content, digital marketing, or a related role.

Nice To Haves

Experience CapCut or Adobe Premiere.
Experience with Sprout Social.
Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred.
Experience managing or contributing to brand social accounts preferred.
Bachelor’s Degree in Marketing or related field preferred, or a combination of education and equivalent work experience.

Responsibilities

Ideating, creating, and editing social content, especially short-form video.
Managing multiple projects, deadlines, and stakeholders in a fast-paced environment without dropping details.
Guiding creators, designers, editors, influencers, or agency partners and giving clear, actionable creative direction.
Interpreting performance data, spotting patterns, and turning learnings into better creative decisions.
Managing social media, reporting, and trend-monitoring tools.
Creating content in the health and wellness space.