Social Media Specialist II

AIT Worldwide Logistics, Inc. • Itasca, IL

1d

About The Position

Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey. The Social Media Specialist II is a skilled marketing professional responsible for executing social media strategies for AIT Worldwide Logistics. This role focuses on creating optimized content for organic and paid channels, monitoring and engaging with online communities, and managing scheduling and reporting through tools like Sprout Social. The position requires strong writing skills, attention to brand standards, and the ability to leverage social listening and analytics to drive engagement and growth. Collaboration with cross-functional teams ensures social media is integrated into broader marketing initiatives, supporting brand visibility and ROI.

Requirements

• Bachelor's Degree Marketing, Communications, Business, or related field (required)
• 3+ years Corporate social media engagement, reporting, and/or Corporate content creation (required)
• Sprout Social, including Premium Analytics and Social Listening capabilities
• General computer skills (Microsoft One)
• Proficiency in SharePoint
• A working knowledge of LinkedIn, Facebook, YouTube and other social platforms paired with the ability to impact them through organic and paid efforts
• Attention to brand details, strong knowledge of AP style
• Foundational knowledge of LinkedIn Ads

Nice To Haves

• Sprout Social certification(s). Relevant certifications through Sprout include: Publishing certification, Listening certification, Reporting certification, Social customer care for team members, Premium analytics certification, AI & automation capabilities certification (preferred)
• LinkedIn Advertising Fundamentals certification (preferred)

Responsibilities

• Content creation: Create copy to be shared across brand channels (organic, paid, intranet and Google) that is optimized by platform (e.g. length, hashtags, audience) and reflects our larger social media strategy.
• Community management: Monitor inbound engagement across social platforms and respond promptly to comments and mentions. Track sentiment and escalate issues to maintain brand responsiveness. Manage paid community commentary with care and intentionality, addressing negative sentiment effectively. Identify trending conversations and opportunities for AIT to join the dialogue.
• Content management: Manage social media scheduling across platforms using Sprout Social. Tag messages accurately for reporting by vertical, audience and/or other key segments. Includes publishing content to Intranet (SharePoint) and Google through additional tools.
• Reporting: Use report templates and additional data insights such as social listening to optimize content and identify growth opportunities on a routine basis.
• Performs other duties as assigned
• Complies with all policies and standards

Benefits

• Bonus based on achievement of business and/or individual performance metrics (dependent on position)
• Medical
• Prescription
• Health Savings Account
• Flexible Spending Accounts
• Dental
• Vision
• Life
• AD&D
• Disability
• Supplemental Health
• Employee Support
• Paid Parental Leave
• Pet Insurance
• 401(k)
• Tuition Reimbursement
• Up to 10 to 20 days of vacation (depending on tenure)
• 2 personal days
• 1 floating holiday
• 5 sick days
• 5 volunteer hours
• 6 company holidays (plus Veterans Day for Veterans) annually

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level