Social Media Manager

Space Needle•Seattle, WA

2d•$70,000 - $80,000

About The Position

Responsible for developing and implementing the social media strategy for the Space Needle & Chihuly Garden and Glass to amplify our visitors’ experiences, build brand affinity, support marketing and PR campaigns, and engage with our community to turn Guests into fans. Work with the Director of PR and PR managers to create, implement, track, and optimize our social media presence with the goal of increasing awareness and attendance for the Space Needle & Chihuly Garden and Glass.

Requirements

3+ years of professional content curation and social media marketing experience.
Proven track record of growing and retaining social audiences.
Sound knowledge of key tools including Meta Business Suite, Google Analytics, Supermetrics, CrowdRiff, etc.
Proficient in Microsoft Office.
Can work in a fast-paced, collaborative, dynamic office environment.
Ability to work occasional evenings or weekends as requested.
Excellent organizational skills.
Detail oriented.
Self-motivated, creative and team oriented.
Conscientious in quality and guest service.
Excellent written and oral communication skills.
Able to lift and carry 35 pounds and stand for multiple hours at events.
Full time, Salaried position

Nice To Haves

Experience in consumer-facing brands (especially hospitality, tourism, attractions, food & beverage) a plus.

Responsibilities

Develop, implement, and manage the Space Needle & Chihuly Garden and Glass social media strategies across six accounts (Space Needle, Chihuly Garden and Glass, The Loupe Lounge, The Bar at Chihuly Garden and Glass, Base 2 Space, and See It All).
Monitor and proactively increase social traffic, growth, and engagement performance across all platforms.
Create social media content (including copy, photography, and video content).
Develop a pipeline of content for all social media channels to include user-generated content, photography partners, and photoshoots.
Define KPIs and measure the success of social media campaigns and ongoing activity.
Develop and maintain a company social media standard SOP.
Stay up to date with the latest social media best practices, trends, platforms, and technologies.
Collaborate with internal and external clients to create positive communication and strong relationships.
Other duties as assigned.

Benefits

Medical, Dental, Vision, Life, Long Term Disability
401k plan, we will match 50% of the first 6% you contribute, equivalent to 3% of your wages
Deferred compensation into 401(k) account at company Shareholder discretion. Eligible to begin participating after one year of service with an annual plan entry date of October 1st.
Paid Personal Days (15 per year)
Paid Time Off of 14 days / year
Tuition reimbursement of 50%, up to $2500 / year
New child family leave up to 4 weeks while on approved FLMA and enrolled in company sponsored medical plan
50% discount for many purchases at the Space Needle (Retail, Food and Beverage)
Charitable Contributions / Matching Gift, up to $200 year
Paid parking or up to $250 / month towards an orca card