Social Media Manager

AP MAX INC•Houston, TX

48d

About The Position

Southend Pharmacy — a 503A licensed sterile compounding pharmacy providing clinical-grade medications to telehealth partners and brick-and-mortar providers nationwide — is seeking an experienced and creative Social Media Manager to lead our digital storytelling and content distribution efforts This role is responsible for overseeing all social media strategy, content development, community engagement, and digital asset quality across platforms to enhance our brand visibility and improve overall sentiment. The ideal candidate combines strong creative instincts with healthcare-specific compliance knowledge and hands-on operational discipline in managing content calendars, tasks, and cross-functional workflows. Southend Pharmacy is unable to offer visa sponsorship at this time. Candidates must be legally authorized to work in the United States without current or future sponsorship.

Requirements

Education: Bachelor’s degree in marketing, Communications, Journalism, or a related field.
Experience: 3–5 years of experience managing social media in a regulated healthcare environment; compounding or pharmacy experience strongly preferred.
Demonstrated success in improving brand sentiment and engagement metrics.
Strong understanding of digital marketing trends, content analytics, and audience segmentation.
Proficient using task management and collaboration software (ex. Asana, Trello etc.)
Minimum 3 years’ experience writing, editing, and visual storytelling with the ability to craft engaging, brand-aligned content across multiple digital platforms.
Proficiency with social media management tools (e.g., Hootsuite, Buffer, or Sprout Social) and content creation tools Canva.
High attention to detail and strong time-management skills in a fast-paced environment.

Nice To Haves

Master’s degree in marketing, Communications, Public Relations, or a related field.
Experience with ClickUp for project tracking, content scheduling, and team collaboration.
Proficiency with social media management tool Adobe Creative Suite.

Responsibilities

Develop and execute a strategic social media calendar that aligns with marketing campaigns, product launches, and brand initiatives.
Oversee daily posting, community management, and engagement across all social platforms (LinkedIn, Instagram, Facebook, X, YouTube).
Partner with creative, PR, and clinical teams to produce compliant, high-quality content that accurately represents our compounding expertise and provider-first values.
Monitor and optimize content for reach, engagement, and sentiment improvement.
Ensure all social content adheres to pharmacy, FDA, FTC, and HIPAA regulations, including compounding-related marketing standards.
Review visuals, captions, and partner content for accuracy, tone, and legal compliance before publication.
Maintain a consistent and professional brand voice that reflects Southend’s clinical precision and human-centered care.
Actively monitor comments, mentions, and reviews to identify opportunities to engage or address issues proactively.
Collaborate with leadership on responses to sensitive or regulated topics (e.g., GLP-1 therapies, telehealth partnerships).
Track and report on sentiment shifts, engagement metrics, and brand perception trends across paid and organic media.
Manage social media workflows through task management software (ClickUp preferred) to ensure timely content delivery and cross-department collaboration.
Oversee timelines for creative requests, campaign assets, and review cycles.
Maintain organized records of campaigns, assets, and performance analytics.
Work closely with the VP of Marketing, PR consultants, and design teams to integrate social media into larger marketing initiatives.
Contribute creative ideas for campaigns, events, and storytelling opportunities that advance Southend’s reputation as an industry leader.