Social Media Lead

Corner Alliance • Washington, DC

17d • Remote

About The Position

As a Social Media Lead, you will support external communications and digital engagement efforts for a nationwide public safety broadband program. This role is responsible for planning, producing, and managing daily organic social media content across multiple platforms, monitoring audience engagement, and supporting broader communications initiatives including podcast production, video publishing, and media relations support. This position requires strong communications judgment, content development skills, and the ability to manage multiple recurring deliverables in a fast-paced, stakeholder-facing environment.

Requirements

• Bachelor’s degree
• 8+ years of relevant professional experience in social media management, strategic communications, or public-sector digital engagement
• Proficiency with Adobe Creative Suite (e.g., Photoshop, Illustrator, Premiere Pro, Audition, InDesign) and familiarity with social media management and scheduling tools, and media monitoring tools such as Meltwater or similar
• Demonstrated experience managing daily content production and scheduling across multiple social platforms
• Strong knowledge of social media best practices, accessibility standards (alt-text), and performance measurement
• Experience with social listening, trend monitoring, and analytics reporting
• Experience supporting podcast or multimedia content production workflows
• Strong written and verbal communication skills, with exceptional attention to detail
• Ability to manage recurring deliverables in a deadline-driven environment
• US citizenship or permanent resident and the ability to pass public trust clearance or suitability

Nice To Haves

• Experience supporting federal government or public safety-related communications efforts
• Familiarity with YouTube publishing, captioning standards, and video distribution practices
• Experience supporting media relations activities and press outreach in a regulated environment
• Experience updating content using enterprise or government CMS platforms

Responsibilities

• Develop weekly and monthly content plans informed by research, program priorities, and stakeholder needs
• Prepare, schedule, and publish social media content for multiple platforms using approved tools and workflows
• Draft accessible alt-text and supporting post content to ensure compliance and usability
• Monitor social media inboxes and engagement channels, escalating issues as appropriate
• Conduct social listening and trend monitoring to recommend and implement new strategies or tactics
• Collect, analyze, and report performance metrics to inform continuous improvement
• Support production of the program’s podcast series, including staffing recordings and coordinating logistics
• Edit podcast audio and develop supporting materials such as interview questions and transcripts
• Assist with preparation and publishing of podcast-related communications products
• Prepare video captions and supporting materials for multimedia content
• Upload and distribute video content to YouTube and other social platforms
• Support an annual volume of approximately 8–12 podcast episodes and ~70 video productions
• Assemble and distribute daily news clip reports highlighting relevant media coverage
• Maintain monthly metrics and reporting related to media engagement and coverage
• Utilize media monitoring tools such as Meltwater or similar platforms
• Provide surge support for website content management on an ad-hoc basis, historically occurring 2–3 times per year
• Update content using the government’s chosen CMS within a development environment and promote updates to production
• Assist with quality assurance checks during content updates and surge periods
• Carry out our Commitments to Deliver, Grow, and Thrive

Benefits

• Corner Alliance offers a comprehensive and competitive benefits package for full-time employees including 401k matching (4%), PTO (3 weeks to start, 4 weeks (2-5 years) and 5 weeks (5 years+)), health, dental, vision, short- and long-term disability, FSA accounts, 4 weeks of paid parental leave, 11 paid holidays (including your birthday off), fitness & cell phone reimbursements, monthly all hands update meetings, annual in-person all hands team building day and evening out, regular check-ins for professional growth goals, semi-monthly one on one performance manager meetings, a social team that coordinates monthly events, use of technology like Slack to keep us connected and collaborative, and overall, a company culture dedicated to a highly engaged team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level