Social Media & Event Coordinator

Dexterra•Oshawa, ON

96d•CA$21 - CA$22•Onsite

About The Position

Dana Full-Time Social Media and Event Coordinators manage multiple social media handles of key unit(s) for the company. These often include, but are not limited to: Instagram, Facebook, TikTok, & Snapchat for multiple units and often different verticals (Retail vs Higher Ed). In addition to social media and marketing duties, this role plays a key part in supporting on-site catering operations and event execution. The successful candidate must be comfortable overseeing and assisting with catering set-ups, working closely with culinary teams, and ensuring that events are executed smoothly and professionally. A strong sense of organization, customer service, and hands-on involvement in hospitality-focused experiences is essential.

Requirements

Strong skill set in content creation.
Ability to edit high-quality audio and video.
Ability to manage and build E-Commerce environments.
Proficiency in multiple forms of editing software.
Experience with cloud-based platforms for feedback aggregation.
Understanding of standard Social Media KPIs and Metrics.
Ability to account for metrics, provide context, and grow them.
Customer engagement skills.
Ability to collect feedback for operational improvements.
Capability to design marketing collateral (loyalty cards, posters, signage).

Nice To Haves

Experience in Retail vs Higher Ed verticals.
Hands-on involvement in hospitality-focused experiences.

Responsibilities

Manage multiple social media handles (Instagram, Facebook, TikTok, Snapchat) for various company units and verticals.
Support on-site catering operations and event execution.
Oversee and assist with catering set-ups.
Work closely with culinary teams.
Ensure smooth and professional event execution.
Create high-quality audio and video content.
Manage and build E-Commerce environments.
Use multiple forms of editing software to create cutting-edge content.
Utilize cloud-based platforms to aggregate feedback.
Understand standard Social Media KPIs and Metrics.
Send weekly reports on social media performance to the National Lead.
Account for social media metrics, provide context, and work to grow them.
Engage with customers and collect feedback for operational improvements.
Participate in tabling, polling, sampling, and other customer engagement activities.
Design marketing collateral such as loyalty cards, posters, and signage.