Social Media Engagement Specialist - BYU-Pathway Worldwide (Part-Time, Student Employee)

The Church of Jesus Christ of Latter-day Saints • Salt Lake, UT

3d • Remote

About The Position

This part-time position typically works (Monday – Friday between the hours of 8 am - 5 pm). This position is a remote position. By applying for this position, you are indicating that you are currently authorized to work in the United States without sponsorship, are willing to physically reside and perform the work in Utah or Idaho. Applicants MUST reside in Utah or Idaho to be eligible for this job. If you are a BYU-Pathway student who lives anywhere other than Utah or Idaho please reach out to the CAREER SERVICES team for opportunities in your area. Click here: https://www.byupathway.edu/career-services.

Requirements

• Currently pursuing a degree in Marketing, Communications, or a related field at BYU, Ensign College or BYU-Idaho.
• Native-level English proficiency is required.
• Currently lives in Utah or Idaho.
• Able to work remotely.
• Active on social media and familiar with DMs, comments, and groups across platforms.
• Strong written communication skills with the ability to engage professionally and empathetically in online conversations.
• Basic understanding of online community norms, appropriate tone, and brand representation.
• Ability to identify inappropriate, spammy, or harmful comments and flag/escalate as needed.
• Organized and detail-oriented; able to track interactions, trends, and observations consistently.
• Comfortable summarizing insights and sharing them clearly with a team (written summaries, slides, or spreadsheets).

Nice To Haves

• Ability to speak Spanish, Portuguese, or French is preferred, but not required.
• Experience managing or moderating a brand, organization, or student group’s social media accounts.
• Familiarity with content moderation best practices or platform community guidelines.
• Experience using social media analytics tools (native platform insights, Hootsuite, etc.).

Responsibilities

• Connect with individuals through DMs, comments, and groups across Facebook, Instagram, and LinkedIn.
• Help create moderation guidelines to filter out inappropriate comments.
• Track engagement trends to inform marketing strategy (e.g., common questions, most engaged audience segments, etc.).
• Organize and share insights to help shape the social media strategy and to provide context to personas.
• Explore opportunities to proactively engage with relevant content and communities via social media.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees