Social Media Coordinator

Renovo Financial•Chicago, IL

25d•$50,000

About The Position

Renovo is looking to add a Social Media Coordinator as a member of the growing Marketing Department. This role will help execute corporate and client focused social media marketing. The Marketing Department serves as an internal full-service agency to Loan Officers (LOs) - where the LOs are the clients with the sole objective to help them crush sales their goals. As a Social Media Coordinator, you will… Manage the social media accounts of multiple Loan Officers Implement social media marketing LO program and services to grow the LO’s businesses and digital landscape Attend LO meetings to identify social media needs Assist in developing and implementing the LO’s brand strategy Conduct SWOT and competitor analysis for each LO quarterly Understand important social media KPIs by platform; track and present accordingly Write social media copy in the tone of each LO Collaborate with graphic designers to provide attractive and informative campaigns Manage multiple LO accounts and campaigns through HubSpot; monitor content on accounts and engage appropriately Stay up to date on social media trends and best practices Use social media marketing tools like HubSpot, Canva, HootSuite, and bit.ly Establish relationships/networks of industry professionals or influencers on social media Track and promote use of social media assets (separate from account management) through Marketing intranet page Assist in managing social media projects on Asana (task management tool) Assist Account Manager and Communications team in proactively managing day to day action items to meet LO and SVP expectations Deliver white glove customer service to the LOs Prioritize conflicting needs; handle matters expeditiously, proactively, and follow through on projects to successful completion, often with deadline pressures Other duties as assigned

Requirements

Bachelor’s degree and/or related experience of 2-4 years
Entrepreneurial spirit, proactive and strong ability to anticipate needs.
Ability to foster and cultivate relationships / thoughtful and forward thinking
Prioritizes the customer and related customer experience (the client is Renovo’s LO)
Strong organizational, project management and critical thinking skills with impeccable multi-tasking abilities
Articulate, poised, leads with a sense of urgency
Excellent verbal and written communication skills
Experienced in Microsoft Office products (Outlook, Word, Power Point, Excel)

Nice To Haves

Preference of someone in surrounding Chicagoland area
Knowledge of HubSpot and/or Salesforce strongly preferred
Knowledge of Hootsuite or other social media dashboards strongly preferred
Knowledge of Canva strongly preferred
Knowledge of link/UTM tracking preferred, but not required

Responsibilities

Manage the social media accounts of multiple Loan Officers
Implement social media marketing LO program and services to grow the LO’s businesses and digital landscape
Attend LO meetings to identify social media needs
Assist in developing and implementing the LO’s brand strategy
Conduct SWOT and competitor analysis for each LO quarterly
Understand important social media KPIs by platform; track and present accordingly
Write social media copy in the tone of each LO
Collaborate with graphic designers to provide attractive and informative campaigns
Manage multiple LO accounts and campaigns through HubSpot; monitor content on accounts and engage appropriately
Stay up to date on social media trends and best practices
Use social media marketing tools like HubSpot, Canva, HootSuite, and bit.ly
Establish relationships/networks of industry professionals or influencers on social media
Track and promote use of social media assets (separate from account management) through Marketing intranet page
Assist in managing social media projects on Asana (task management tool)
Assist Account Manager and Communications team in proactively managing day to day action items to meet LO and SVP expectations
Deliver white glove customer service to the LOs
Prioritize conflicting needs; handle matters expeditiously, proactively, and follow through on projects to successful completion, often with deadline pressures
Other duties as assigned