Social Media Community Coordinator

GoMacro LLC•San Diego, CA

11h

About The Position

The Social Media Community Coordinator is a marketing role that will manage GoMacro’s Brand Ambassador Program, own social media community management, lead TikTok video production, and assist with content production of various social media platforms. This role will also assist with organic social media planning and influencer hires.

Requirements

2+ years of experience in a social media, influencer, and/or brand ambassador management role
Must have a passion for social media and be able to present new opportunities to evolve our ongoing strategy
Ability to capture and edit video for Reels/TikTok and produce assets individually, on a deadline
Ability to manage new and long-term influencer and creator relationships on behalf of the brand
Ability to manage a high volume of emails and juggle multiple projects
Microsoft Suite proficiency
Bachelor’s degree, Marketing or Communications preferred

Nice To Haves

Prior Food and Beverage industry a bonus, but not required
Adobe Suite knowledge preferred
Must be a self-starter and take initiative
Must have excellent organizational skills and attention to detail
Ability to prioritize and manage time effectively
Strong communication skills; speaking, presenting, writing, and editing
Comfortable being on-camera and executing brand-appropriate TikTok trends

Responsibilities

Own, audit, and build upon current brand ambassador program to ensure a best-in-class program for our growing community
Manage inbound ambassador applications and ensure a timely response to all applicants
Ensure all brand ambassador troubleshooting needs are met, including serving as the first point of contact for any ambassador questions, ensuring all codes are live, and problem solving any new technical web issues to our web team
Maintain effective and efficient community engagement across all social media channels
Nurture and maintain long-term brand partner relationships by providing in-kind donations to events and organizations
Ensure all appropriate partners are considered for ongoing campaigns and partnership opportunities
Assist in third-party produced photo and video shoots each month, executed by a network of sponsored content creators. Production responsibilities include but are not limited to: creative direction, product procurement, set design, wardrobe styling, caption copywriting, etc.
Execute contracts with content creator and influencer partners while ensuring all licensing rights are followed
Organize the Marketing team's content assets to keep relevant media up-to-date and easily accessible for company-wide needs
Create photography and video content as needed to support ad hoc marketing initiatives
Assist in ideation for social media content to achieve KPIs and support overall marketing strategy
Brainstorm and develop new content ideas in collaboration with cross-functional partners, ensuring alignment with broader campaigns and marketing priorities