Social Media Community and Content Manager - Legal

Thomson Reuters • Frisco, TX

1d • Hybrid

About The Position

The legal industry is undergoing its most significant transformation in generations. As AI reshapes how legal professionals research, draft, and deliver work, Thomson Reuters sits at the center of that shift — and how we show up in social and community spaces matters more than ever. This role exists to make sure Thomson Reuter’s voice is present, credible, and influential where legal professionals are already having the conversations that shape their decisions. We are looking for a Social Media Community and Content Manager who is equal parts strategist, writer, and community builder. You understand the legal professional's world, the pressures, the vocabulary, the skepticism, and the excitement around emerging technology. You know how to craft a LinkedIn post that earns a share from a partner at an AmLaw 100 firm, and you're just as comfortable engaging in a Reddit thread as you are developing a compelling script for new social video. You will lead a small social team, own organic strategy across our key platforms, and be the person who ensures Thomson Reuters is never late to a conversation that matters.

Requirements

• 5-8 years B2B social media, ideally in legal tech or professional services, with a focus in social media management, content creation, or community management
• Demonstrated ability to write compelling, on-brand copy tailored to different social platforms and audiences
• Experience managing and growing social media communities with a strong understanding of engagement best practices across LinkedIn, Facebook, YouTube, and X
• Proficiency with social media management tools such as Sprinklr, Hootsuite, or Sprout Social
• Reddit fluency
• Strong writing skills with legal or professional services vocabulary
• Strong analytical skills with the ability to interpret performance data and translate insights into actionable recommendations
• Excellent collaboration and communication skills, with experience working cross-functionally with marketing, PR, and content teams
• A passion for staying ahead of social media trends, platform updates, and emerging content formats

Responsibilities

• Own LinkedIn, Facebook, X organic strategy: thought leadership posts, executive ghostwriting for TR Legal leaders, employee advocacy activation
• Own Reddit presence across relevant subreddits (r/legaladvice, r/law, r/lawyers, r/paralegal, r/LegalTech, r/westlaw) — not as an advertiser but as a genuine community contributor
• Support YouTube long-form strategy (series development, comment engagement)
• Lead the rapid-response social function: monitor breaking legal news, regulatory changes, AI-in-law developments, and draft real-time TR perspective posts within a 2–4 hour window
• Manage a social listening stack (Talkwalker + agent) and actively respond to customers on key social channels within SLA’s

Benefits

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
• In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws.
• Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed