Social Media & Communications Coordinator

Community Advocates•Milwaukee, WI

1d•$40,000 - $50,000•Onsite

About The Position

The Social Media & Communications Coordinator plays a key role in advancing Community Advocates’ mission by supporting the development and execution of responsive, engaging, and timely communications. This position works closely with the Grants and Communications Director and Chief Advancement Officer to maintain and grow the organization’s visibility and digital presence across Community Advocates (CA), the Milwaukee Women’s Center (MWC), and the Public Policy Institute (PPI). This role is responsible for managing social media platforms, supporting content creation across multiple channels, and ensuring consistent messaging aligned with the organization’s brand and communications calendar and strategy. The ideal candidate is creative, detail-oriented, and passionate about storytelling and community impact.

Requirements

Bachelor’s degree in communications, marketing, journalism, or a related field (or equivalent experience)
Strong written and verbal communication skills with the ability to tailor messaging for diverse audiences
Excellent organizational, time management, and multitasking skills
Ability to work independently with limited supervision while managing multiple priorities
High attention to detail and strong problem-solving abilities
Valid driver’s license and insurance and reliable transportation (mileage reimbursement will be provided)

Nice To Haves

Experience managing social media accounts for an organization or brand
Familiarity with Canva or similar graphic design tools
Basic knowledge of website management platforms (e.g., WordPress or similar)
Experience with email marketing platforms (e.g., QGiv, Boomerang, Constant Contact)
Fluency in Spanish
Experience working in nonprofit, human services, or community-based settings

Responsibilities

Capture photos, videos, and notes at internal meetings and external community events to develop compelling social media, blog, and newsletter content
Write and produce content that highlights program impact, participant stories, and organizational initiatives
Ensure content is culturally informed, strengths-based, and aligned with organizational values
Develop, schedule, and publish content across multiple platforms (e.g., Facebook, Instagram, LinkedIn, YouTube)
Create engaging posts that increase audience growth, interaction, and engagement based on audience
Monitor social media channels, respond to comments/messages as appropriate, and track trends
Design and develop project- and event-specific materials such as flyers, registration forms, impact reports, and digital promotions
Maintain consistency with organizational brand guidelines across all materials
Collaborate with program staff to translate complex information into accessible, audience-friendly messaging
Support the production of e-newsletters, including writing, editing, formatting, and distribution
Update and maintain multiple organizational websites (CA, MWC, PPI) in collaboration with the Grants and Communications Director
Ensure website content is current, accurate, and engaging
Attend community events and outreach opportunities to represent the organization and gather content
Develop and distribute materials that promote CA, MWC, and PPI programs and initiatives
Support efforts to expand visibility and strengthen community awareness
Maintain and implement a communications calendar to coordinate campaigns, events, and content across platforms
Ensure timely and strategic alignment of messaging across departments and initiatives per agency brand guide.
Track, analyze, and report on social media performance, audience demographics, and engagement metrics
Use data insights to refine content strategy and improve reach and impact
Support fundraising efforts through communications, including donor appeals, grant support materials, and event promotion
Assist with Advancement Team and agency events, including planning, promotion, online registration processes and on-site support
Assist with updating and maintaining video content across websites and YouTube
Support basic video editing and digital storytelling initiatives
Perform other related duties as assigned