Social Media Assistant Intern

Services for the Underserved•New York, NY

1d•$20 - $20•Onsite

About The Position

Services for the UnderServed (S:US) is seeking a detail-oriented, creative, and proactive intern to support the Marketing Communications department in two core areas: organizing and maintaining our digital media libraries and assisting with social media content creation and channel management. This internship offers hands-on experience in digital asset management, content strategy, and visual storytelling while contributing to the visibility of a mission-driven organization supporting New Yorkers in need.

Requirements

Currently enrolled in or recently graduated from a communications, marketing, journalism, digital media, library science, or related program.

Nice To Haves

Strong organizational skills and comfort working with large volumes of digital files.
Familiarity with digital asset management, social media platforms, and emerging digital trends.
Strong writing skills and an understanding of tone, voice, and visual storytelling.
Experience with basic photo/video capture and editing.
Proactive, detail-oriented, and comfortable collaborating across departments.
Interest in nonprofit communications and mission-driven storytelling.

Responsibilities

Audit media libraries — Review existing photo, video, and graphic assets within our archive.
Organize and consolidate files — Create a unified, easy-to-navigate structure for all media assets.
Apply metadata and naming conventions — Improve searchability and consistency across the library.
Identify duplicates and outdated assets — Flag items for review and archival decisions.
Update documentation — Support the creation or refinement of media management processes.
Assist with curated collections — Prepare asset sets for campaigns, events, and storytelling needs.
Draft and schedule social media content — Support posting across Instagram, Facebook, LinkedIn, X, Threads, Bluesky, and TikTok.
Monitor engagement — Track comments, messages, and interactions.
Research content ideas — Identify trends, awareness months, and campaign-aligned opportunities.
Maintain the content calendar — Track deadlines and upcoming posts.
Capture photos and short-form video — Visit S:US program sites across NYC to gather visual content (travel required)
Collect stories and quotes — Document lived experiences respectfully and in alignment with consent guidelines.
Assist with analytics — Support monthly performance summaries.