Social Listening Analyst

TransPerfect

3d • Remote

About The Position

TransPerfect is seeking a highly analytical and creative Social Listening & Insights Specialist to join its vendor team. The role uses social listening tools and platform knowledge to uncover actionable insights that support brand strategy, campaign performance, and consumer understanding. It is a remote, project-based freelance contract role. The job listing identifies locations in Amsterdam, Netherlands, and Antwerp, Belgium, with one additional location indicated.

Applicants should answer the required questions, explain how their experience matches the role, and attach a resume.

Requirements

• 2–3 years of hands-on experience as a Social Listening Expert, Social Media Analyst, Strategist, or Consumer Insights Analyst.
• Strong knowledge of key social media platforms and how users engage on each.
• Experience with analytics tools such as Brandwatch, Crimson Hexagon, Meltwater, Sprinklr, Synthesio, Talkwalker, Sprout Social, Digimind, Sysomos, or similar.
• Ability to write and optimize Boolean queries for deep-dive insights.
• Strong communication skills and ability to translate complex data into clear, actionable insights.
• Deep understanding of regional and cultural dynamics in social media behavior.
• Native-level proficiency in Dutch (essential).
• Professional-level proficiency in English (essential).

Responsibilities

• Monitor and analyze brand health, industry trends, the competitive landscape, and campaign performance using social listening tools.
• Build and refine complex Boolean queries to extract meaningful data.
• Interpret and report on social media metrics across platforms such as Meta, X (Twitter), LinkedIn, and YouTube.
• Create and present data-driven reports and insights for marketing, product, and strategy teams.
• Provide strategic recommendations based on real-time consumer sentiment and social media trends.
• Maintain an understanding of country-specific target markets and cultural nuances.

What This Job Offers

• Education Level: No Education Listed