Social Catering Sales Manager (Hybrid)

Kimpton Hotels & Restaurants•Cambridge, MA

7d•Hybrid

About The Position

You’ll be responsible for sales and operations of the social catering market, and spend your primary time on direct selling, detailing and executing weddings, large social events and galas. You’ll act as the liaison between the client, hotel and banquet operation. This position has hybrid/work from home opportunities.

Requirements

You’re highly creative, with strong sales and interpersonal skills.
A minimum of 2 years of hospitality experience, ideally within a restaurant or related banquet setting.
You’re current on industry trends, and you seek creative ways to infiltrate markets and accounts.
Professional phone etiquette, writing skills, and knowledge of Microsoft Office.
Well organized, detail-oriented, with excellent follow-up skills.
You’ve got great communication skills both internally and externally.
Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

Nice To Haves

Previous structured sales training course is a plus.

Responsibilities

Maintain appropriate balance of account maintenance, prospecting for new business, and build profitable relationships with clients.
Collaborate with the Director of Catering to implement monthly action plans in order to meet and exceed the budgeted sales goals and drive top line social catering business.
Assist the Director of Catering in developing specific goals and strategies in assigned territory to positively impact revenues.
Thorough knowledge of property, space, capacities, concept, and food style (menus). Review and update menus, packages, and upgrades as requested to satisfy client needs and to maximize revenue.
Be familiar with the hotel’s competitive set and shared accounts.
Effectively cross-sell with sister restaurants and hotels for referral business.
Communicate a clear sense of strategic direction and goals for assigned territories and markets.
Maintains accurate and thorough notes and traces for accounts within the PMS and Catering Database.
Create appropriate sales collateral and tools for the department.
Join and attend appropriate market organizations.
Adhere to the “Sundown Rule” for all client correspondence.
Supervise execution of banquets on occasion.
Assist with additional reports and/or special projects as assigned.