DSHS HCLA Social and Health Program Consultant 4

State of Washington • Multiple Locations Statewide, WA

1d • Hybrid

About The Position

Are you interested in supporting social services staff and ensuring the highest quality of care for our community? Join our Home and Community Living Administration (HCLA) as we improve long-term care services through consultation, training, and quality assurance. In this job you’ll provide training, consultation and support to a variety of staff members within Home and Community Services (HCS). This is a hybrid opportunity. The person hired for this role will report to the HCS office closest to their residence to provide in-office coverage as needed.

Requirements

• A bachelor’s degree in social work, a health or social science, public administration or a related field; and 5 years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.
• A master’s degree in social work, a health or social science, public administration or a related field; and 4 years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.
• One year of experience as a Social and Health Program Consultant 3 or equivalent.
• Two years of experience as a Social and Health Program Consultant 2 or equivalent.
• A degree in Social Work must be from an educational program accredited by the Council on Social Work Education.

Nice To Haves

• Knowledge of Medicaid LTC related policies and procedures; ability to interpret and apply laws and regulations into training and consultation provided to social services staff
• Knowledge of programs administered by the DSHS Home and Community Living Administration that may affect our client population
• Knowledge of current training methods and techniques for adult learners
• Experience regarding the CARE Tool, LTC Quality Assurance process, and ProviderOne systems

Responsibilities

• Develop, coordinate, facilitate, and provide training and consultation to staff at all levels regularly to ensure compliance with program requirements, WACs, RCW’s, operating policies, procedures, etc
• Provide training and technical support to line staff, supervisors and managers
• Develop and update training plans and monitor training progress
• Conduct ongoing reviews of caseloads
• Disseminate information to staff to inform them of current policy and procedures, management bulletins, WAC changes, and other changes that affect programs
• Compile statistics and public benefits data
• Conduct ongoing quality assurance reviews
• Act as a liaison between local, regional, and headquarters staff for all policy clarifications, interpretations, and dissemination of information to the field

Benefits

• The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work.
• It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS.
• We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level