SOC Team Lead-Security

Walden SecurityKnoxville, TN
Onsite

About The Position

A Security CCTV Team Lead is responsible for overseeing the operation, maintenance, and monitoring of closed-circuit television (CCTV) systems, ensuring they are used effectively to detect, deter, and respond to security threats. This role often involves managing a team of security operators, coordinating with other security personnel, and ensuring compliance with safety and access control policies. This is a highly technical position with the candidates proficient in the following: CCTV Monitoring & Analysis: Watch multiple camera feeds in real time, identify suspicious activity, and document incidents. Access Control: Manage visitor logs, key control, and access to restricted areas. Team Leadership: Supervise and train security operators, ensure shift coverage, and maintain operational standards. Reporting & Compliance: Prepare incident reports, conduct safety inspections, and ensure adherence to company and regulatory policies. Must have excellent attention to detail, strong interpersonal skills and be able to work well with a team as well as alone. Duties may include the following; other duties may be assigned by the Operations Manager or Branch General Manager: Strong communication is requires as the supervisor will provides input to the management in regards to operation, status of posts and Security Officers. Must be at least 25 years old to be allowed under the Walden Security Auto insurance plan. Employee must have a valid Tennessee drivers license and no more that one at fault occurrence on their MVR in the last 5 years.

Requirements

  • Proficient in CCTV Monitoring & Analysis.
  • Proficient in Access Control (manage visitor logs, key control, and access to restricted areas).
  • Proficient in Team Leadership (supervise and train security operators, ensure shift coverage, and maintain operational standards).
  • Proficient in Reporting & Compliance (prepare incident reports, conduct safety inspections, and ensure adherence to company and regulatory policies).
  • Excellent attention to detail.
  • Strong interpersonal skills.
  • Ability to work well with a team as well as alone.
  • Strong communication skills.
  • Must be at least 25 years old.
  • Must have a valid Tennessee driver's license.
  • No more than one at-fault occurrence on MVR in the last 5 years.

Nice To Haves

  • Security Officer Certification

Responsibilities

  • Overseeing the operation, maintenance, and monitoring of closed-circuit television (CCTV) systems.
  • Ensuring CCTV systems are used effectively to detect, deter, and respond to security threats.
  • Managing a team of security operators.
  • Coordinating with other security personnel.
  • Ensuring compliance with safety and access control policies.
  • Supervising and training security operators.
  • Ensuring shift coverage.
  • Maintaining operational standards.
  • Preparing incident reports.
  • Conducting safety inspections.
  • Ensuring adherence to company and regulatory policies.
  • Providing input to management regarding operation, status of posts and Security Officers.

Benefits

  • Save on phone, vacation, auto, retailers and more!
  • Tuition Reimbursement
  • Employee Family Scholarships
  • Paid Time Off (offered to employees that average at least 32 hours per week)
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account
  • Voluntary Life Insurance
  • 401K
  • Employee Assistance Program
  • Employee Recognition Programs (Tenure Recognition, On-The-Spot Bonuses, Officer of the Month and Officer of the Year recognitions)
  • Flexible Schedules
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