On-Site SOC Operator, Now Hiring PT and FT

Securitas•Waltham, MA

6d•Onsite

About The Position

Securitas is seeking a highly motivated SOC Operator with strong technical aptitude and cybersecurity experience to join our Security Operations Center in Westborough, MA. This is an on-site position responsible for monitoring security systems, analyzing potential threats, coordinating incident response, and maintaining the integrity of critical security technologies. The ideal candidate is detail-oriented, thrives in a fast-paced environment, possesses excellent analytical skills, and is comfortable working with a variety of security platforms and enterprise technologies.

Requirements

Minimum of 1-2 years of cybersecurity, SOC, IT security, or related technical security experience preferred
Proficiency with Microsoft Office and Windows operating systems
Experience with enterprise security technologies or security monitoring platforms preferred
High school diploma or GED required
Ability to read, write, and communicate effectively in English
Reliable transportation and dependable attendance
Legal authorization to work in the United States

Nice To Haves

Associate's or Bachelor's degree in Cybersecurity, Information Technology, Criminal Justice, or a related field is a plus
Strong background or professional experience in cybersecurity, information security, or Security Operations Center (SOC) environments
High level of technical proficiency with computer systems and enterprise software
Experience working with CCTV platforms, access control systems, alarm monitoring, or security management software preferred
Familiarity with cybersecurity principles, incident response procedures, and threat detection methodologies
Excellent analytical and critical thinking skills
Ability to multitask while monitoring multiple systems simultaneously
Strong written and verbal communication skills
Exceptional attention to detail and sound decision-making under pressure
Ability to maintain confidentiality and professionalism in a security-sensitive environment

Responsibilities

Continuously monitor enterprise security systems including access control, intrusion detection, alarm management, and CCTV platforms.
Identify, assess, and escalate potential cybersecurity events or suspicious network activity in accordance with established procedures.
Respond to security incidents, alarms, and system alerts while coordinating with internal teams, IT personnel, and emergency responders when necessary.
Operate and troubleshoot security technologies including surveillance systems, access control software, communication platforms, and monitoring applications.
Evaluate security events, determine appropriate response actions, and escalate critical incidents in a timely manner.
Accurately document incidents, investigations, system activity, and operational reports with exceptional attention to detail.
Monitor and support electronic access control systems while ensuring compliance with client security policies.
Maintain clear and professional communication with clients, site personnel, IT departments, and security leadership during routine operations and critical incidents.
Maintain situational awareness by monitoring multiple systems simultaneously while prioritizing events based on severity and operational impact.