SOC Operator (Security Operations Center)

DSI Security Services•Houston, TX

5d•Onsite

About The Position

DSI Security Services is hiring SOC Operators in North Houston, TX. This role involves monitoring security systems, surveillance cameras, and alarm activity to ensure a safe and secure environment for clients. The position requires strong attention to detail, sound judgment, and the ability to respond quickly and professionally to security events. DSI Security Services is committed to providing excellent customer service and recognizes its employees as its greatest asset, fostering a diverse and inclusive team environment.

Requirements

Minimum 18 years of age
High school diploma or equivalent
Basic to intermediate computer skills
Ability to multitask and remain focused for extended periods
Effective written and verbal communication skills
Reliable transportation and means of communication
Must meet all preemployment requirements

Nice To Haves

Prior security, dispatch, monitoring, or control room experience preferred
Experience with Lenel or similar access control systems preferred

Responsibilities

Monitor live and recorded surveillance camera systems
Investigate and respond to alarm activity and system alerts
Utilize Lenel access control and security management software
Dispatch appropriate personnel or emergency services as needed
Document incidents accurately and thoroughly in reporting systems
Communicate professionally with clients, site personnel, and management
Follow DSI policies, client requirements, and post-specific instructions
Maintain situational awareness in a fast-paced operations center environment
Participate in required training and comply with DSI safety procedures and manuals