SOC Analyst

NTT DATA Services•Springfield, VA

3d•$87,428 - $131,142•Onsite

About The Position

Join a mission-critical cybersecurity team responsible for protecting a client’s enterprise IT environment. The SOC Analyst monitors and analyzes security events, identifies potential threats, and supports incident response across complex federal networks and systems. The role provides hands-on experience with enterprise security monitoring technologies while contributing to systems supporting national security and homeland security missions. The position also monitors enterprise network health and availability and provides first-tier network incident triage, ticketing, escalation, and restoration coordination. It is based on-site in Springfield, Virginia, and supports 24x7x365 operations, including rotating shifts, nights, weekends, and federal holidays as needed.

Requirements

Minimum 5 years of experience in NOC, network monitoring, WAN/LAN operations, or technical incident support.
Active networking or cyber certification, such as CompTIA Network+, CompTIA Security+ CE, Cisco CCNA, Juniper JNCIA, or a credential validated against the assigned 8140 work role.
Ability to work on-site in Springfield, Virginia, including rotating shifts, nights, weekends, and federal holidays as needed for 24x7x365 operations.
Active Top Secret Security Clearance.

Nice To Haves

Working familiarity with TCP/IP, DNS, DHCP, routing and switching, VPNs, SNMP, traceroute, ping, and network monitoring platforms.
Exposure to ServiceNow, enterprise connectivity, network device health dashboards, and incident escalation.

Responsibilities

Monitor enterprise LAN/WAN, routers, switches, firewalls, VPNs, circuits, and network platforms through telemetry, dashboards, and alert queues.
Identify outages, degraded performance, link failures, packet loss, and unusual utilization, and perform initial diagnostics using established procedures.
Open and maintain incident records in ServiceNow or comparable ITSM software, documenting symptoms, timestamps, impact, troubleshooting, and restoration status.
Escalate incidents to Tier 2 engineers and coordinate with service providers, circuit vendors, network teams, and other operations groups.
Conduct shift handoffs, status communications, and recurring health checks for 24x7 operations.
Apply approved configuration, change, access, and security procedures, avoiding unauthorized infrastructure changes.
Monitor and analyze security events, identify potential threats, and support incident response efforts.