SOC Analyst 1

Novalink Solutions LLC • Harrisburg, PA

5d • Onsite

About The Position

This role involves supporting a 24/7 schedule, including nights, weekends, and holidays. The SOC Analyst 1 will provide proactive, on-site monitoring and response for mission-essential communication sites and information systems. Key responsibilities include classifying, prioritizing, and escalating alerts promptly to ensure timely resolution, and following established procedures for data collection, triage, analysis, classification, and escalation to meet performance targets. The analyst will capture, log, respond to, and escalate events from various systems with accurate documentation, and collect and analyze technical data to distinguish valid issues from false positives. Collaboration with team members to develop and refine playbooks, dashboards, metrics, and detection strategies is also a part of this role. Additionally, the analyst will coordinate with stakeholders for clear understanding of incidents and recommended response actions, and provide support during network and security incidents.

Requirements

• Willingness to work flexible shifts in a 24/7 schedule
• Excellent communication and documentation abilities
• Strong analytical and problem-solving skills

Nice To Haves

• 1-3 Years of experience working in a security operations center.

Responsibilities

• Support a 24/7 schedule, including nights, weekends, and holidays as needed.
• Provide proactive, on-site monitoring and response for mission-essential communication sites and information systems.
• Classify, prioritize, and escalate alerts promptly to ensure timely resolution.
• Follow established procedures for data collection, triage, analysis, classification, and escalation to meet performance targets.
• Capture, log, respond and escalate events from email, chat, voice, and other systems with accurate documentation.
• Collect and analyze technical data to classify events, distinguish valid issues from false positives, and maintain triage accuracy standards.
• Work with team members to develop and refine playbooks, dashboards, metrics, and detection strategies.
• Coordinate effectively with stakeholders to ensure clear understanding of incidents and recommended response actions.
• Provide support during network and security incidents, assisting with resolution efforts as directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed