Criminal Justice Sobriety Service Technician (Male)

Intervention • Lakewood, CO

4d • Onsite

About The Position

This is an entry-level Criminal Justice position at Intervention, Inc., a Colorado non-profit that provides services within the criminal justice system. The role involves providing drug and alcohol sobriety monitoring of court-ordered offenders and other clients. The company is committed to employee training and career growth, offering an opportunity to make a difference while gaining experience in the criminal justice field. Intervention is a qualified employer under the public service student loan forgiveness (PSLF) program. The position requires direct observation of males submitting specimens for urinalysis, and therefore, only males will be considered.

Requirements

• High school diploma or general education degree (GED); OR one year customer service experience and/or training.
• Being male (Bona Fide Occupational Qualification for direct observation of males submitting specimens for urinalysis).
• Exceptional organizational and customer service skills.
• Basic computer skills to enter data, generate reports and create communications from variety of software programs and databases.
• Ability to communicate effectively both verbally and in writing.
• Ability to remain calm in stressful situations.
• Knowledge of the cultural and socioeconomic characteristics and appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Company staff, stakeholders, and with diverse client base.
• Must pass background check and have ability to access to state criminal databases.

Responsibilities

• Support, promote and adhere to the mission, values and Code of Conduct of Intervention Inc.
• Reflect Intervention Inc.'s commitment to treating all persons with dignity and respect at all times.
• Maintain confidentiality of client and company information.
• Carry out all duties/responsibilities in accordance with Company values, policies and procedures, applicable laws and contractual obligations.
• Sign in clients to conduct testing.
• Escort clients to and from collection area.
• Visually monitor Urinalysis testing of same sex clients.
• Monitor testing of clients through urine screens, breathalyzer, and oral swabs.
• Follow all policies and protocol on the collection of testing samples.
• Complete all documentation/paperwork, Chain of Custody accurately and in a timely fashion.
• Accept testing fees, issue receipt to clients and secure payment in office safe.
• Assist in processing and reporting all testing results.
• Prepare incident reports, concisely, clearly and completely prior to the end of the shift.
• File all paperwork and documentation accurately and in a timely fashion.
• Communicate and interact professionally with all referral sources, staff and clients.
• Attend all scheduled staff meetings.
• Take appropriate action to prevent or diffuse potentially disruptive situations.
• Remain alert at all times and react quickly, effectively, and calmly in emergency and other high stress situations.
• Maintain cleanliness and professionalism of office, including public and non-public areas.
• Provide coverage outside of regular schedule as needed.
• Drive personal car to court, jail and/or other sites as required, including in adverse weather.
• Attend all required trainings and apply skills and knowledge.
• Maintain regular and predictable attendance.

Benefits

• Medical, dental and vision insurance
• 401(k) retirement program with generous company match and immediate vesting
• Paid holiday, vacation and sick time
• Commitment to employee training and career growth
• Opportunity to make a difference while gaining experience in the criminal justice field
• Shift differential for overnight and weekend hours

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED