SOAR Statewide Coordinator

Together • Council Bluffs, IA

1d

About The Position

The SOAR Statewide Coordinator is responsible for overseeing and coordinating the implementation of the SSI/SSDI Outreach, Access, and Recovery (SOAR) program across the state. This position ensures that individuals who are homeless or at risk of homelessness receive high-quality assistance with applying for Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI) benefits. The role combines direct casework with systems-level coordination, technical assistance, and collaboration with external partners to streamline and strengthen the SOAR process statewide. This role is crucial for helping individuals navigate the often-complex disability benefits system and provides a supportive and critical service to those in need.

Requirements

• Experience working with individuals who are homeless, have mental health or physical disabilities, or have experienced trauma.
• Knowledge of the SSI/SSDI application process and the SOAR program.
• Strong organizational, communication, and interpersonal skills.
• Ability to work independently and as part of a team.
• Compassion, empathy, and a commitment to helping vulnerable populations.

Nice To Haves

• Bachelor's degree in Social Work, Psychology, or a related field (or equivalent experience).
• Previous experience with case management, disability services, or social services.
• SOAR certification or experience with SOAR programs is a plus.

Responsibilities

• Coordinate statewide SOAR program activities and ensure consistent implementation of best practices across regions and partner agencies.
• Serve as the primary point of contact for SOAR-related initiatives.
• Monitor statewide trends, challenges, and successes to inform program improvements.
• Build and maintain relationships with participants, providing emotional support and encouragement throughout the application process.
• Conduct comprehensive assessments of participant needs, including mental health and physical disabilities, to determine eligibility for SOAR services.
• Assist participants in gathering necessary documentation, such as medical records, to support their application.
• Guide participants through the preparation and submission of their SOAR application for SSI/SSDI benefits, ensuring all required documents are completed and submitted accurately.
• Collaborate with medical and social service providers to gather information and ensure participants meet the criteria for disability benefits.
• Ensure timely submission of all paperwork and advocate on behalf of participants to ensure swift processing of claims.
• Provide ongoing case management services, including monitoring progress, offering support, and connecting participants with other social services (e.g., housing, mental health treatment, substance abuse counseling).
• Maintain detailed case notes and track participant progress using appropriate data management systems.
• Work closely with internal and external stakeholders, including medical providers, social workers, and community-based organizations, to ensure participants receive comprehensive care.
• Participate in regular meetings and training sessions to stay up-to-date with SOAR processes, policies, and best practices.
• Serve as an advocate for participants during the appeals process if applications are denied.
• Provide crisis intervention and problem-solving as needed, ensuring participants remain engaged in the process and do not fall through the cracks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree