Soaky Mountain Mascot

Wilderness Resort • Sevierville, TN

6d • Onsite

About The Position

The Mascot interacts with resort/company guests to ensure they have memorable experiences during their visit. He/she is to organize and implement engaging individual and group interactions for a varying population of guests. The Mascot will be responsible for the care of the company-issued costume including the setup and breakdown.

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Tennessee Driver’s License or ability to obtain one within 30 days of employment
• Strong leadership skills and ability to motivate people.
• Requires good negotiation and listening skills.
• Efficiently handle multiple duties.
• Requires a good understanding of company policies and procedures.
• Ability to handle stressful situations
• Good attendance and punctuality.
• Exhibits professionalism.
• Exhibits good grooming habits.
• Wears the proper uniform.
• Works efficiently.
• Follows all resort and departmental policies and standard operating procedures.
• Conducts themselves in a professional manner with a positive attitude.

Nice To Haves

• Mascot or theatrical performance experience preferred

Responsibilities

• Interacts with guests in a pleasant and engaging manner.
• Learn nonverbal cues to communicate with Activities Staff.
• Utilize Activity Associate to navigate through the resort/park.
• Use management support when necessary.
• Follow scheduled plans and events.
• Provides exceptional customer service.
• All other duties as assigned by management.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED