SNUG Case Manager

Trinity Alliance of the Capital Region • City of Albany, NY

7d • Onsite

About The Position

Founded in 1912, Trinity Alliance of the Capital Region, Inc., provides a wide array of resources and support to children, individuals, and families, aiming to strengthen the community by filling gaps in services. The organization values Collaboration, Growth, Justice, and Compassion, with a mission to offer comprehensive, compassionate services in partnership with neighbors, and a vision to be a responsive agent for change, growth, and healing. The SNUG Street Outreach program is an evidence-based initiative focused on violence reduction by identifying causes and interrupting transmission, utilizing outreach teams of credible messengers to mentor high-risk youth with an emphasis on conflict mediation and violence prevention. The SNUG Case Management Initiative, a partnership between DCJS and the state Office of Victim Services (OVS), aims to address trauma experienced by program participants and staff, and improve access to victim services. The SNUG case manager will be based at the SNUG office, supervised by the SNUG site-based social worker, and will assist in providing case management services to victims of crimes, including navigating court and medical appointments, applying for OVS compensation, and connecting individuals to educational/vocational services.

Requirements

• Associates degree from an accredited university.
• Experience working in the social services field.
• 2+ years of experience working in or near the SNUG target areas.

Responsibilities

• Work as an onsite case manager and member of the SNUG team in order to support victims of crime affected by community violence.
• Manage the site's referral resource database and create relationships with local agencies and service providers.
• Assist victims of crime navigate systems including providing court advocacy and transportation to medical appointments.
• Work with the SNUG staff and assist them in providing case management services to their high-risk program participants.
• Respond with SNUG team to violent incidents in the community, attend SNUG outreach events, and make home visits to victims and families when appropriate.
• Develop relationships with hospitals and other crime victim service providers in order to ensure crime victims know about and utilize SNUG services.
• Maintain a sufficient caseload of clients at any given time.
• Adhere to all documentation and database requirements and accurately track work in accordance with VOCA reporting standards.
• Willingness to travel to trainings and conferences including an initial week-long training that may require overnight travel within NYS, and a biannual two-day conference in Albany.
• Be available to support SNUG team in emergency situations regarding incidents with staff or participants.
• Ability to work flexible hours (evenings and weekends) when necessary.
• Any other relevant duties as assigned.

Benefits

• 14 paid holidays
• health insurance starting at the beginning of your first full month of employment
• immediate accrual of sick leave
• Personal time will also be available from your first day on the job
• opportunities for professional training and advancement within our organization

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees