Snr Product Manager, Care Experience & Engagement

Chamber Cardio • Washington, DC

2d • Remote

About The Position

We’re looking for a Senior Product Manager to own the experiences that shape how patients and care teams interact with Chamber across the cardiovascular care journey. This is a deeply operational, systems-oriented role spanning patient engagement, care management, messaging, tasks, care plans, outreach, enrollment, and AI-assisted coordination — turning messy, real-world workflows into tools that are genuinely useful for the people delivering and receiving care.
You’ll sit close to clinicians, care coordinators, and operations leaders, and partner daily with engineering, data, and design. You’ll have a real seat at the table as Chamber builds out its care delivery platform. The best fit is someone energized by operational complexity, motivated by genuine impact on care, and comfortable doing meaningful work without perfect clarity.
The best fit here is someone who’s energized by operational complexity, motivated by genuine impact on care, and comfortable doing meaningful work without perfect clarity.

Requirements

• 5+ years of product management experience in healthcare technology, care delivery, or value-based care.
• A track record building workflow-heavy products used by operational or clinical teams.
• Strong systems thinking — you can map complex, multi-stakeholder processes and find the right leverage points.
• Comfort driving cross-functional initiatives in ambiguous, fast-moving environments.
• Confidence working with engineers and data teams on technically complex products.
• Sharp product instincts paired with a pragmatic, execution-first mindset.
• A bias toward real-world usability — you sweat the operational details because small workflow improvements compound quickly in healthcare.
• Excellent written and verbal communication; you build trust with technical and non-technical partners alike.

Nice To Haves

• Familiarity with healthcare interoperability, claims, or clinical data workflows.
• Experience with AI-enabled workflows, automation, or operational intelligence tooling.
• Comfort with analytics, SQL, or operational metrics.
• Early-stage or high-growth startup experience.

Responsibilities

• Own major areas of Chamber’s patient and care team experience roadmap, from discovery through rollout and iteration.
• Partner with clinicians, care coordinators, and operations leaders to understand workflow pain points and constraints up close.
• Design and improve onboarding, enrollment, outreach, care plan, and longitudinal engagement experiences for cardiovascular patients.
• Build tools that help care teams prioritize work, reduce administrative load, and intervene earlier for high-risk patients.
• Translate clinical and operational complexity into clear requirements and practical user experiences.
• Work closely with engineering and data to operationalize clinical signals, tasking logic, automation, and AI-assisted workflows.
• Balance near-term delivery with longer-term platform thinking, drawing on both quantitative and qualitative inputs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed