Snow Surfaces Manager

Granby Ranch•Granby, CO

1d•Onsite

About The Position

The Snow Surfaces Manager is responsible for leadership, management, and daily execution of all snow surfaces related activities including snowmaking, grooming, terrain parks, and may assist with oversight of summer trail crew. This position requires hands-on execution in the field, including nights during the snowmaking season (mid Oct-mid Jan). General responsibilities include hiring, training, managing, and mentoring a team consisting of a supervisor, a lead groomer, 8-10 snowmakers, 3-4 snowcat operators, and 3-4 terrain park attendants. The manager is also responsible for maintaining a culture of safety, ensuring proper vehicle training and documentation, conducting daily/weekly safety topics, and holding staff accountable both verbally and in writing. They must maintain professional relationships with staff, business partners, and contractors, facilitate effective communication between departments and with Marketing, and ensure website and social media feeds are up to date with Mountain Ops related material. Additionally, the manager is responsible for maintaining working knowledge of the HRIS system (Paylocity) for timely timecard and PTO approvals and submission of required paperwork to HR, and completing timely performance evaluations.

Requirements

Project management skills
Working knowledge of water management, pumps, variable frequency drives, flow, intake, filter, management
Ability to multi-task, delegate, lead, and manage multiple projects at once
Ability to manage a budget, use excel at intermediate level
Problem solving and conflict resolution skills, including the ability to resolve conflict with professionalism
Must work well under pressure and be able to receive and carry out instructions and delegate tasks as appropriate
Communicate effectively both verbally and in writing as appropriate for the needs of the audience
Ability to interact courteously and honestly with guests and fellow employees
Speak, read, write in English fluently
HS diploma or equivalent required
Minimum four (4) years snowmaking, water & pump management required
Minimum three (3) years experience in leadership role required
Valid Driver’s License, good driving record and be insurable under our company policy required

Nice To Haves

College degree preferred
Experience operating snowcats preferred
Experience building and maintaining terrain parks preferred
Summer ski trail maintenance preferred
Experience maintaining bike/hike trails a plus

Responsibilities

Execution of safe and efficient production of man-made snow ensuring high quality production for exceptional ski/ride experiences
Understand system and equipment to maximize production for weather conditions and train and lead team to execute appropriately
Upkeep and maintenance of all equipment, pump stations, and software
Maintain professional and productive relationship with contractors and suppliers to ensure successful execution
Management and documentation of water usage
Assist GM with capital planning for new equipment and expansion projects including collecting bids, building budget, coordinating contractors and in house departments
Project leader in the field for summer system repairs, expansion/improvements; point person for coordinating contractors as needed for projects
Timely communication of terrain openings, collaborating with Patrol, Marketing, Ski and Ride School, and GM to ensure the needs of the company are prioritized
Provide direction and oversight for grooming and terrain park staff and operations ensuring high quality snow surface, efficient and timely grooming of trails, and beginner/intermediate terrain park features
Ensure daily documentation of terrain park maintenance by all park crew
Water run off/ natural spring diversion for trails and lift terminals
Downhill bike trail maintenance and documentation of all activities daily
Hire, train, manage, mentor 1 supervisor, 1 lead groomer, 8-10 snowmakers, 3-4 snowcat operators, 3-4 terrain park attendants
Maintain a culture of safety, ensuring PPE is available and used at all times, ensuring proper vehicle training is conducted and documented, daily/weekly safety topics are conducted and documented
Communicate expectations and hold staff accountable both verbally and in writing
Maintain appropriate, professional relationships with all levels of staff, business partners, and contractors
Facilitate effective and efficient communication between departments and with Marketing to ensure website and social media feeds are up to date with all necessary Mountain Ops related material – maps, safety messaging, trail conditions, events
Maintain working knowledge of HRIS system (Paylocity) and responsible for timely timecard and PTO approvals and submission of required paperwork to HR
Complete timely, thoughtful, performance evaluations as required by company in a professional manner
Act as a positive, professional role model, adhering to the company hospitality guidelines and polices
Maintain an exceptional level of guest service in all interaction with guests, fellow employees, and management
Support and participate in employee functions
Support company events as assigned; assist with set up, tear down, and day of execution
Assist and support mountain departments in the field for races, events and operations on high volume days
Other duties as assigned