Snow Surfaces Manager

Omni Hotels & SpasBretton Woods, NH
Onsite

About The Position

This role is responsible for overseeing and managing all aspects of snow surfaces, including snowmaking, grooming, and trail maintenance, to ensure optimal conditions for guests and operations throughout the year. The manager will lead teams, manage equipment, and ensure safety procedures are followed. During the spring, summer, and fall, responsibilities include coordinating trail maintenance, managing trail crew, maintaining equipment, ensuring safety, coordinating trail projects, purchasing supplies, monitoring budgets, and performing grounds maintenance. This period also involves preparing for snowmaking by maintaining snowmaking equipment and performing necessary repairs. During the winter, the focus shifts to managing snowmakers and grooming teams, ensuring high-quality snow production and grooming, monitoring conditions, making adjustments to snow guns, performing maintenance, and overseeing grooming operations. The manager will also work with upper management on capital and maintenance projects and assist other departments as needed.

Requirements

  • 5+ years in ski area mountain operations.
  • Must be able to work outside in extreme winter conditions on a 24-hour basis.
  • Ability to walk up and down steep mountain terrain.
  • Ability to lift at least 50 lbs.
  • Ability to safely maneuver on snow and ice.
  • Must be able to safely operate brush and chain saws, snowmobiles, and 4-wheelers.
  • Must be able to effectively make decisions regarding changing weather conditions and the effect on snow quality without supervision.
  • Experience operating heavy equipment including grooming machines, excavators, skid steer loader and backhoe.
  • Ability to work with computer systems including Outlook, Excel, Word Perfect and have the competency to learn payroll processing and purchasing software.
  • Organized with attention to detail and ability to work as a team player in a fast paced working environment.

Responsibilities

  • Coordinate trail crew and work to complete necessary trail maintenance through erosion control, mowing, bridge and culvert construction and maintenance and clearing trail edges.
  • Hire, train and supervise trail crew members.
  • Maintain daily attendance records and schedules.
  • Conduct disciplinary actions when appropriate.
  • Maintain inventory and maintenance of all trail crew equipment including power tools such as chainsaws and brush trimmers.
  • Ensure all safety procedures are followed and PPE is worn appropriately during all trail operations.
  • Coordinate all trail related projects including bridge repairs, lift line clearing, mountain bike trail construction and maintenance both Alpine and Nordic.
  • Responsible for purchasing and receiving of needed equipment and supplies and monitoring monthly budget expenses.
  • Conduct grounds and property maintenance including lawn care, parking lot maintenance and hazard tree removal.
  • Monitor trail conditions throughout summer to improve drainage and erosion issues on the trails and work roads.
  • Work on plans for pre-season snowmaking maintenance including hydrant and pipe maintenance, hose inspection and maintenance, tower, fans and land guns, and equipment inventory.
  • Complete major snowmaking maintenance repairs, pipe installation, tower gun installations and any pumphouse related maintenance as needed.
  • Perform preventive maintenance on pumps and compressors.
  • Perform pre-season inspection of all water pumps and compressors.
  • Inspect all valve stations, tower guns and lines prior to season start-up.
  • Set up trails to begin snowmaking season.
  • Provide assistance to other mountain operations departments as needed.
  • Hire and train snowmakers for all shifts including snowmobile safe driving techniques.
  • Supervise snowmaking shift leaders and be directly involved in all training and safety procedures.
  • Set up valves and piping for water and air flow.
  • Ensure all safety procedures are adhered to and appropriate PPE is worn at all times.
  • Responsible for the ensuring excellent snow quality and efficient output.
  • Monitor snow guns through hourly checks on conditions.
  • Adjust guns in order to create a quality product.
  • Move guns throughout the operational period to provide for full trail coverage.
  • Determine maintenance needs and make necessary repairs.
  • Perform all necessary start-up and shut-down procedures and monitoring of iSno systems to ensure constant observations of systems.
  • Monitor pump and compressor operations and perform necessary maintenance.
  • Hire, train and supervise grooming team.
  • Conduct daily checks of grooming conditions and provide feedback to grooming shifts to ensure the highest quality product available.
  • Monitor weather forecasts on a consistent basis in order to make decisions related to grooming and snowmaking operations.
  • Work grooming shifts once snowmaking season has ended.
  • Work with maintenance crew to ensure grooming equipment is in working order.
  • Assist other mountain operations as needed throughout the ski season.
  • Work with upper management on capital and major planned maintenance projects to ensure budget process reflects necessary upgrades and operating expenses.

Benefits

  • Comprehensive healthcare coverage with options for medical, dental, and vision plans.
  • Paid time off for relaxation and rejuvenation.
  • Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
  • A great voluntary benefits program that includes critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
  • Support services including an Employee Assistance Program (EAP).
  • Relocation Assistance for salaried Managers relocating 50+ miles away
  • Long- Term Housing Options Available
  • Guest gym access
  • 6 Paid Holidays
  • Weekly pay cycle
  • Complimentary meals in cafeteria
  • Complimentary Bretton Woods season pass (terms & conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status)
  • 25% off Food & Beverage (excluding alcohol)
  • 25% off Retail
  • 25% off Spa Services
  • Discounts on Ski & Golf Rentals, Canopy Tours, and other activities
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