SNCA

Yale New Haven Health•New Haven, CT

About The Position

Under the supervision of the Patient Services Manager and the direction of the Clinical Nurse, the SNCA performs specific duties that support patient care, including direct and indirect activities essential to comprehensive patient care. The role supports patient- and family-centered care through participation, dignity and respect, information sharing, and collaboration. It also provides service excellence and a positive first impression to patients, families and friends, physicians, staff, and support department personnel, while following the “I Am YNHH” service excellence pledge and promoting a positive work environment.

Requirements

  • High school diploma or equivalent.
  • Currently enrolled in an accredited School/Department of Nursing program.
  • Successfully completed the school’s fundamental nursing skills laboratory.
  • Currently enrolled in or completed at least one semester of relevant clinical practicum in the school’s program.
  • Demonstrated ability to communicate effectively with patients, families, peers, and supervisors.
  • Ability to prioritize and adjust work plans based on the needs of the patient, unit, and patient care team.
  • Ability to accept direction and work as a member of a unified team.
  • CPR required.
  • Able to lift a minimum of 40 pounds.
  • Ability to perform tasks requiring physical endurance and dexterity, and consistent use of proper body mechanics.

Responsibilities

  • Under the direction of the Clinical Nurse, perform selected tasks and activities to obtain and report information that assists the nurse in assessing, planning, and evaluating patient needs, treatment, and response to treatment.
  • Obtain and record vital signs as delegated by the RN.
  • Under the direction of the Clinical Nurse, perform technical duties and selected treatments, procedures, and activities that contribute to safe and efficient patient care.
  • Obtain a 12-lead ECG and continuous Lead II, entering the correct patient information.
  • Assist in patient care while considering the safety of relevant patient populations.
  • Collaborate with the multidisciplinary team and offer suggestions for addressing patient and family needs, taking cultural and individual diversity into account.
  • Communicate and interact effectively and professionally with patients, families, and staff.
  • Cover the Business Associate desk in the absence of the BA, under the direction of the Patient Services Manager or designee.
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