Snack Bar Attendant (PT)

Seneca Gaming Corporation•Salamanca, NY

1d•Onsite

About The Position

This part-time position requires the ability to handle cash and operate coffee and food service equipment. The role may involve serving alcohol and requires limited food preparation skills along with extensive customer service skills. All duties must be performed in accordance with Seneca Gaming Corporation's policies, procedures, Internal Control Standards, and objectives.

Requirements

Must be 18 years of age or older upon employment.
Must have limited cash handling experience.
Must have limited coffee shop experience.
Must have some degree of food production experience.
Must possess excellent communication skills.
Ability to write routine correspondence.
Ability to speak effectively to the public, employees, and customers.
Ability to deal effectively and interact well with customers and employees.
Ability to resolve problems/conflicts in a diplomatic and tactful manner.
Must be able to stand, walk, and move through all areas of the casino.
Must be able to lift at least twenty (20) pounds.
Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment.
Effectively deal with customers, management, employees, and members of the business community in all situations.

Nice To Haves

High school diploma or its equivalency preferred.
Previous customer service experience preferred.

Responsibilities

Report to work well-groomed, in full uniform, and on time with badge on the upper left side of the uniform.
Provide prompt, friendly, and courteous service of food and beverage to guests in areas not located on the gaming floor.
Be hospitable, friendly, and polite with all guests, co-workers, and management, using positive body language.
Follow all cash handling policies and procedures.
Adhere to all safety and sanitation guidelines in regards to Seneca Nation Health codes and Seneca Allegany Casino Risk Management Department.
Maintain a current understanding of all policy and guidelines regarding information security, including the Seneca Gaming Corporation Acceptable Use Policy, and comply with all information security policies and procedures at all times.
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly, and professional manner at all times.
Maintain a professional work environment with supervisors, managers, and staff.
Meet the attendance guidelines of the job and adhere to regulatory, departmental, and company policies.
Complete all required SGC Training programs within nine (9) months from commencement of employment.
Attend all necessary meetings.
Perform other duties, responsibilities, requirements, and expectations as assigned, which are subject to change as needed.
Work hours are determined by a 24-hour schedule.