SMI Peer & Recovery Support Specialist

Valle del Sol•Phoenix, AZ

7d•Hybrid

About The Position

The Peer & Recovery Support Specialist utilizes lived experience in behavioral health recovery, substance use recovery, or family support to provide person-centered, recovery-oriented services to individuals receiving behavioral health treatment. Through shared experience, mutual support, advocacy, and skill development, this role empowers individuals to define and pursue personal wellness goals, build resilience, strengthen self-advocacy, and engage in meaningful recovery. Working collaboratively with clinical, medical, and case management teams, the Peer & Recovery Support Specialist promotes engagement, improves retention in services, and supports whole-person wellness through culturally responsive, trauma-informed, and recovery-oriented care. Program assignments may include General Mental Health (GMH), Serious Mental Illness (SMI), Opioid Treatment Program (OTP), Medication Assisted Treatment (MAT), Recovery Services, Family Support Partner, Outreach & Engagement, and other specialty service lines based on organizational needs.

Requirements

Must have lived experience with behavioral health and/or substance use recovery and have successfully navigated services.
Must be in stable recovery and/or wellness for a minimum of one (1) year.
Must be willing and able to appropriately share lived experience to support others in a professional peer role.
0–2 years of applied peer support, recovery support, behavioral health, outreach, or community services experience (for Peer & Recovery Support Specialist I).
2–5 years of applied peer support, recovery support, behavioral health, outreach, or community services experience (for Peer & Recovery Support Specialist II).
5+ years of applied peer support, recovery support, behavioral health, outreach, or community services experience (for Peer & Recovery Support Specialist III).
Demonstrated experience facilitating groups, mentoring peers, supporting specialty populations, or serving as a program resource (for Peer & Recovery Support Specialist III).
State-recognized Peer Support Certification, or ability to obtain within six (6) months of hire, in accordance with state and organizational requirements.
This role may function within the scope of a Behavioral Health Paraprofessional (BHPP) or Behavioral Health Technician (BHT), as applicable, and must meet all corresponding competency and regulatory requirements in accordance with AHCCCS guidelines.
Must practice within the scope of applicable credential(s), consistent with organizational policies and populations served.
BLS certification, or ability to obtain within 5 days of start date.
Arizona Level I Fingerprint Clearance Card, or ability to obtain within 5 days of start date.
Must be at least 18 years of age.
Must be authorized to work in the United States.
Must be able to pass pre- and continued employment screenings successfully.
Access to reliable transportation.
Must possess and maintain a valid driver’s license, an acceptable driving record, and meet Valle del Sol’s insurance requirements when driving a company vehicle.
Knowledge of peer support principles, recovery-oriented practices, and trauma-informed care.
Knowledge of behavioral health systems, recovery resources, and community supports.
Ability to establish rapport and build trusting relationships with individuals and families.
Ability to maintain appropriate professional boundaries consistent with peer support standards.
Ability to facilitate groups and recovery-oriented activities.
Ability to communicate effectively with patients, staff, and community partners.
Ability to navigate community resources and support systems.
Ability to work effectively in a multidisciplinary team environment.
Ability to maintain accurate documentation and comply with regulatory requirements.
Ability to provide culturally responsive and trauma-informed services.

Nice To Haves

Coursework or training in Behavioral Health, Psychology, Human Services, Social Work, Public Health, Addiction Studies, or a related field.
Experience in GMH, SMI, OTP, MAT, Recovery Services, Family Support, Outreach, or community behavioral health settings.
Experience supporting individuals with Serious Mental Illness, Substance Use Disorders, co-occurring conditions, homelessness, justice involvement, or other complex social needs.
Family Support Partner Certification.
Recovery Coach Certification.
WRAP Facilitator Certification.
Specialized training related to SMI, Substance Use Disorders, Harm Reduction, Trauma-Informed Care, Crisis Intervention, Recovery Coaching, or Integrated Care.
Relevant certifications related to recovery support, mental health, or substance use treatment.

Responsibilities

Utilize lived experience to provide hope, encouragement, and recovery-oriented support.
Build supportive relationships grounded in mutual respect, shared experience, and empowerment.
Support individuals in identifying and pursuing personal recovery, wellness, and life goals.
Promote self-advocacy, self-determination, and active participation in treatment and recovery planning.
Assist individuals in developing coping skills, wellness strategies, and recovery supports.
Model recovery-oriented behaviors, including healthy communication, emotional regulation, coping strategies, and self-advocacy.
Conduct outreach and engagement activities to support participation in treatment and recovery services.
Support retention and re-engagement efforts for individuals experiencing barriers to care.
Assist individuals in navigating behavioral health, medical, social service, and community support systems.
Encourage participation in community-based activities, recovery supports, and social connection opportunities.
Assist individuals in accessing resources that address social determinants of health.
Facilitate or co-facilitate peer-led groups, educational sessions, and recovery-oriented activities.
Provide education related to recovery, wellness, coping skills, relapse prevention, harm reduction, and self-management.
Support development of life skills, communication skills, and community integration.
Promote understanding of recovery pathways and available treatment and support services.
Collaborate with therapists, case managers, medical providers, psychiatric providers, and other treatment team members.
Communicate relevant observations, concerns, and engagement barriers to appropriate team members.
Participate in multidisciplinary meetings and treatment team activities as assigned.
Support continuity of care and successful transitions between services and levels of care.
Promote engagement and active participation in treatment planning and service delivery.
Maintain accurate, timely, and complete documentation in accordance with agency standards.
Document peer support services, group participation, outreach activities, and recovery support interventions as required.
Maintain compliance with payer, regulatory, accreditation, and agency requirements.
Protect patient confidentiality in accordance with HIPAA and organizational policies.
Maintain ethical boundaries consistent with peer support principles and certification standards.
Demonstrate trauma-informed, culturally responsive, strengths-based, and recovery-oriented practices.
Participate in supervision, training, quality improvement activities, and professional development.
Promote a culture of safety, engagement, accountability, and respect.
Perform other duties as assigned.
Support individuals experiencing emotional, behavioral, or mental health challenges.
Promote emotional wellness, coping strategies, self-management, and social connection.
Encourage engagement in behavioral health treatment and wellness services.
Support individuals designated as Seriously Mentally Ill.
Promote community integration, recovery planning, independent living skills, and resiliency.
Assist individuals in accessing resources that address housing, transportation, benefits, food insecurity, and other social determinants of health.
Support participation in treatment planning and Adult Recovery Team (ART) activities when appropriate.
Support individuals receiving medication-assisted treatment services.
Provide recovery coaching, relapse prevention support, and harm reduction education.
Promote understanding of MAT as a recovery support tool and reduce stigma associated with medication treatment.
Support retention, engagement, overdose prevention education, and naloxone distribution activities.
Assist individuals in connecting with community-based recovery supports and resources.
Utilize lived caregiver experience to support families navigating behavioral health systems.
Assist caregivers in understanding available services, treatment processes, and community resources.
Promote family engagement, advocacy, and resiliency.
Conduct outreach and engagement activities for individuals experiencing barriers to care.
Support re-engagement efforts and connection to treatment services.
Build collaborative relationships with community organizations and referral partners.