SMI Case Manager EMPACT

La Frontera Center Inc.•Phoenix, AZ

2h•Onsite

About The Position

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer. Our community-based team offers services to a specialized population in the Phoenix Metro area. We are committed to treating the whole person and weaving individualized services to support our members independence and recovery goals. Our jobs offer stability, flexibility, and community! We are looking for Case Managers to join our team to work with our SMI Adult population. The Case Manager, as a member of the clinical team, completes assessments and service plans and implements services to consumers in accordance with their individualized service plan (ISP). Communicates and documents consumer progress toward their recovery. Works collaboratively with the clinical team to engage, educate, communicate, and coordinate care with consumer, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented. Provides assistance in maintaining, monitoring and modifying covered behavioral health services.

Requirements

Must have a minimum of High school diploma/GED and 4 years of full time Behavioral Health work experience or meet BHT requirements.
Experience working with Severely Mentally Ill Adults and the adult system of care.
Adequate computer and typing skills required.
Must have a valid AZ Driver's License with no major infractions in past 39 months.
Must have regular access to reliable transportation.
Must be at least 21 years of age at time of employment.
Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.

Nice To Haves

Bachelor's degree in behavioral health related field preferred.
Knowledge and experience working with the Maricopa County Regional Behavioral Health Authority preferred.
Adequate understanding of the behavioral health field, including basic understanding of psychiatric diagnoses, symptoms and the role of case management preferred.
Experience working with Outlook, Excel, Microsoft Word and Next Gen preferred.
Bi-lingual (Spanish) Differential per hour available.
Productivity Incentive available if metrics achieved.

Responsibilities

Completes assessments and service plans.
Implements services to consumers in accordance with their individualized service plan (ISP).
Communicates and documents consumer progress toward their recovery.
Works collaboratively with the clinical team to engage, educate, communicate, and coordinate care with consumer, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented.
Provides assistance in maintaining, monitoring and modifying covered behavioral health services.
Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required.
At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required.
Staff members who provide direct client services must be at least 21 years old.
All employees will have a minimum of a high school diploma or equivalent.