SMB Account Representative (Inside Sales)

Ingram Micro•Buffalo, NY

1d•$44,500 - $75,600•Hybrid

About The Position

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! This role is designed as a launchpad into a long-term sales career, with opportunities to grow into senior sales, account management, or business development roles. You’ll gain hands-on experience, build valuable relationships, and develop the skills needed to succeed in a high-impact sales environment.

Requirements

2+ years of sales or customer service experience (any industry) OR 1+ year of experience in technology, distribution, or related field
High school diploma or equivalent required
Basic proficiency in Microsoft Excel and Word
Strong communication skills (written and verbal)
Ability to influence and persuade customers and partners
Customer-focused mindset with a drive to deliver results
Comfort working in a fast-paced, high-volume environment
Strong organizational skills and ability to prioritize effectively
Ability to collaborate and build relationships across teams
Resilient and adaptable in a dynamic environment

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Own and grow a portfolio of approximately 125 reseller accounts (mix of new and established)
Build strong relationships and act as a primary point of contact and escalation
Spot and act on opportunities to increase revenue, margin, and product adoption
Drive day-to-day sales activity including quoting, follow-ups, and closing opportunities
Proactively engage customers to uncover new business needs and position solutions
Partner cross-functionally with internal teams and vendors to drive results
Prioritize effectively in a high-volume, fast-paced environment
Set clear expectations and follow through with urgency and accuracy