About The Position

We're looking for a high-efficiency SMB Account Executive who can close inbound deals at scale while managing a renewal book of business. This isn't a traditional hunter role—you'll be qualifying and converting warm inbound leads, helping us build a seamless renewals motion, and identifying and implementing automation opportunities to 10x your impact. WHY THIS ROLE MATTERS Inbound Engine: Leads are flowing from our 300K+ strong product community and existing customer base; you’ll turn that demand into revenue without endless cold-call grinds. Own the SMB Business Segment for Reforge Learning: You’ll work closely with the Enterprise Sales and Customer Success team on playbooks and processes but fully own our result in SMB. Sell to Product Leaders: Our buyers are PMs, Product Ops, VPs Product & CPOs. If you love chatting building, roadmaps, and feedback loops, you’ll feel right at home. Build an AI-Native Go-To-Market: Reforge is helping product teams become AI-native and to lead in the market we will need to develop an AI-native buyers journey. The SMB business segment is where we will test and learn.

Requirements

  • B2B SaaS Experience: 2-4 years in SaaS sales or account management with a history of consistently meeting or exceeding quota.
  • SMB Velocity: Comfortable with high-volume, transactional sales cycles with a track record of closing deals in the $10K-$30K ACV range.
  • Autonomy: You are high-agency, prefer autonomy, and do not require constant management
  • Efficiency-minded: You naturally look for ways to work smarter, not harder.
  • Data-driven: You track your numbers to stay on track and find key insights to improve your results.
  • Strong communicator: Clear, concise writing and speaking (most interactions are email/async)
  • AI Fluency: Track record of constantly experimenting with how to use AI to improve and scale your work

Responsibilities

  • Turn Inbound Interest into Closed-Won: Qualify, discovery, demo, and negotiate deals from first touch to signature. Own the full cycle.
  • Improve Retention: Track usage and engagement, develop at-scale interventions for at-risk accounts, and help us build a more sustainable SMB business.
  • Become A Product Expert: Become a product expert to have high-value conversations with Product Leaders and Champions.
  • Build Scalable Processes using Automation and AI: You will have the unique opportunity to iterate on the systems, playbooks, and best practices that serve as the foundation for SMB.

Benefits

  • Remote-first & Flexible - Everyone does their best work in different environments. We operate as a distributed-first team and offer financial support that enables you to create the schedule and environment that fits to you. We also ask that every employee block off 2-3 hours of daily “deep work,” ensuring that you always have uninterrupted time and can keep a schedule that enables you to do your best work.
  • Top-tier Healthcare -
  • Medical - Choice of PPO 500, PPO 250, or HDHP 3300 with a max coverage of 100% of premiums for employees and 70% for dependents.
  • Dental & Vision - 99% of premiums for employees, and up to 70% for dependents.
  • Health Savings Account - For those that choose to enroll in the HDHP, includes semi-monthly company paid contributions.
  • Competitive Compensation - Salary + equity package aligned with top-tier tech companies.
  • 401(k) - We offer the opportunity for you to contribute to a 401k directly from your paycheck.
  • Flexible PTO - Having plentiful “off the grid” time is a key to doing your best work. We offer flexible PTO. Take time when you need it. Everyone must take at least 10 days per year, and we highly encourage more.
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