Smart Fridge Launch Manager

CookUnity

2d•$90,000 - $105,000•Hybrid

About The Position

About CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you’ve found the right job posting. The role: If you're looking for a role where you manage at a distance and review decks, this is not it. If you want to own a program that will grow from $5M to $10M+ ARR this year, and leave it more structured than you found it, keep reading. CookUnity's Smart Fridge program is scaling from ~$5M to $10M+ ARR in H2 2026: a standalone business within CookUnity with its own unit economics, client verticals, and operational complexity. That means 80-100 new unit deployments across office, factory, and real estate accounts, a full product upgrade rollout across the existing fleet, and building the infrastructure that makes all of it repeatable. The model is proven. The question is whether expansion can become systematic rather than bespoke. The bottleneck is no longer sales; it's ops readiness, installation speed, and launch quality. That's what this role exists to solve. This is a player-coach position and for a project management expert. You'll lead the full launch function end-to-end and still get into the field when it matters. The systems you build here will eventually let you step back, but right now, you need to build them while running.

Requirements

6-10 years in operations, field services, retail expansion, or consumer-facing launch functions
Genuinely hands-on; comfortable doing the work yourself, not just directing others
Proven track record managing concurrent hardware or physical infrastructure rollouts across multiple sites
Experience scaling operational functions into repeatable, autonomous engines
Strong financial fluency: budget ownership, cost-per-unit tracking, capex management
Comfortable in ambiguity; bias toward action over analysis paralysis
Sharp cross-functional instincts; able to drive alignment across Sales, Tech, Logistics, and Finance without formal authority
Willingness to travel for launch oversight, market builds, and field audits
Experience building operational playbooks from scratch, not just executing existing ones

Nice To Haves

Background in food, hospitality, retail, or workplace experience preferred
Fluent in Spanish (preferred but not mandatory)

Responsibilities

Translate sales commitments into executable launch plans with confirmed timelines and sequencing
Conduct site assessments and confirm readiness before any equipment moves
Manage equipment procurement, inventory staging, and 3PL logistics across every active market
Build and maintain a reliable network of installation and maintenance vendors in every metro we operate in
Configure systems, integrations, and device setup ahead of go-live
Ensure warehouse and storage capacity scales ahead of deployment volume, not behind it
Own the master launch calendar across all active and pipeline locations
Track launch performance: on-time rate, cost vs. budget, escalation rate per launch
Own the onsite launch experience from day one
Drive user onboarding and build adoption within the first 30 days
Monitor early engagement signals and intervene before a location goes cold
Execute re-engagement activations when penetration rates dip
Maintain the field feedback loop that surfaces menu, ops, and product insights back into the business
Map the customer journey by vertical (office, factory, real estate) and ensure the launch model is calibrated accordingly
Own and continuously improve the national launch playbook; it should be a living document, not a one-time deliverable
Coordinate with Tech on hardware/software deployment, testing protocols, and fleet-wide rollout sequencing.
Own the physical installation and ops integration across the fleet, including updated SOPs for drivers and hub staff, with clean handoffs that don't create downstream ops debt
Enforce launch sequencing discipline and manage timeline expectations before commitments are made externally
Drive 3PL readiness and new market infrastructure ahead of launch commitments
Active driver on system configuration, integration testing, and launch-blocking issues, not a passive stakeholder
Align on capex tracking, PO approval flow, and cost visibility across the launch portfolio

Benefits

Health Insurance coverage
401k Plan
Eligible for a bi-annual performance bonus
PTO
5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
Paid Family leave
Compassionate Leave: 3-5 days each time the need arises
A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
Wellness perks: access to fitness subsidies to build a healthy lifestyle
Personalized Spanish coach
Awesome opportunity to join a company that is looking to change how we eat and how chefs work!